Automated E-commerce Returns
All in one Helpdesk software
Turn Your Support Scenarios Into Self Service
Smart Self-Service. Even Via Social Media.
Empower and delight your customers with 24/7 self service via Facebook, WhatsApp, and Instagram
Helplama Is An E-Commerce Specialist
Helplama Helpdesk allows your customers to initiate returns/exchanges requests on their own anytime and anywhere.
24/7 Order Monitoring
Helplama Helpdesk monitors your orders 24/7 for delayed delivery issues, empowering you to proactively offer customer support and handle the issues before your customers get angry.
From editing order quantities to changing other order specifications, your customers can do it all directly
Helplama Helpdesk scans your orders 24/7 and notifies you immediately upon detecting any late delivery issues.
Avoid order cancellations by empowering your customers to change shipping addresses after placing an order.
Actionable insights with smart alerts
Get the most out of your data with customized insights and alert notifications. With Helplama , you can stay ahead of the customer traffic and quickly notify your agents to look into the matter
Explore more Features
See how users feel about using Helplama Helpdesk.
Thank you, guys. You offered a great service and quick setup, what would have taken me days is done in seconds.
This was the first time I used Helplama Helpdesk Software and I found it really easy to use and valuable. Thanks!
Helplama is the best help desk software I've used. It has all the features I need to provide great customer support, and it's very easy to use. I love the fact that I can see all my customer's contact information in one place, and that I can easily create and send custom reports to my team.
Helplama is an excellent help desk software that is perfect for all customer support needs. The software is easy to use and helps to keep track of all customer interactions. The support team is very helpful and quick to respond to any questions or concerns.