Hassle-Free eCommerce Help Desk Tracking & Ticketing Software

Hassle-Free Help Desk Tracking Software

All In One Helpdesk Software :

Email Integration

Live Chat Integration

Social Media Integration

Shopify Integration

Measure performance and reports in real-time!

Saufter’s help desk tracking software features a “real-time dashboard” that shows up-to-the-minute reports on the chat metrics including volume, response time, tags, and customer feedback as well.

Measure performance and reports in real-time!

View the Complete Customer Journey in One View, NOT the Tickets.

A hassle-free helpdesk tracking software that lets you view ALL the messages and important events on a single screen, and provide fast customer support.
View the Complete Customer Journey in One View, NOT the Tickets

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free credits

Implement "Anti-Refund" Strategies

Our help desk tracking software packs an AI algorithm that understands customers’ needs and offers the best deals and discounts that help to reduce refunds on your eCommerce store.
Implement "Anti-Refund" Strategies

Automate Tracking and Offer Proactive Support

The only helpdesk software out there that automatically detects delays and issues with your customers’ orders and helps you proactively resolve the situation and wow your customers!
Offer Proactive Support