Customer Service Blog
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Last Updated: September 2024
Ever wondered why helpdesk automation software is essential for your business?...
Last Updated: September 2024
With the advent of a digitally crafted marketplace and social media, consumers...
With over 45% of companies planning to outsource their customer service since the pandemic, many businesses...
Last Updated: September 2024
Ruby Newell-Legner, a customer satisfaction expert, says that,
“It takes...
Last Updated: September 2024
As your business grows, dealing with the large number of customer queries...
Last Updated: September 2024
Are you tired of the messy customer database of your BigCommerce store?...
Last Updated: September 2024
Looking for ways to improve your ticket escalation process?
If you ask...
Last Updated: September 2024
Sharing of knowledge is a building block so fundamental and essential to...