Privacy Policy
Introduction
This privacy policy aims to inform users of our proprietary products available at https://www.saufter.io/, including all sub-sites and micro-sites controlled by us, and any related smartphone or mobile application (collectively, the “Service”), about how Busibud Inc. (“Saufter,” “we,” or “us”) collects and uses personal information provided to Saufter through the Service. Saufter is committed to safeguarding user privacy in accordance with the guidelines outlined in this policy and applicable laws. In this policy, “user” or “you” refers to any person accessing the Service, browsing the website, or submitting personal information to Saufter in connection with the use of the Service.
By accessing our website, using the Service, integrating with our systems, or providing us with your personally identifying information, you acknowledge and accept the practices and policies described in this Privacy Policy. We may update our Privacy Policy from time to time, and any significant changes will be prominently communicated. For any questions or concerns regarding this Privacy Policy, please contact us at hello@saufter.io.
Please note that this Privacy Policy does not govern services offered by other companies or individuals, including third-party services used by Saufter. We encourage you to review the applicable privacy policies of these third-party services.
What information do we collect?
At Saufter, we may collect personal information from or about you in order to provide, enhance, market, and offer our Service, as well as to communicate with you. This section outlines the categories of personal information we may collect, including information gathered in the past twelve (12) months. Please note that while providing all the identified personal information is not mandatory, failure to do so may impact our ability to provide you with the Service.
Account Information: When you create an account, we may request certain personal details, such as the account creator’s name, business email address, business phone number, and company name (“Account Information”).
Payment Information: If you make a purchase, our payment processor will collect your payment details, including your name, credit card information, billing address, and purchase details.
Location Data: While using our Service, your mobile device or browser may share location data via Wireless Fidelity (WiFi), Global Positioning System (GPS), Internet Protocol (IP) address, or Media Access Control (MAC) address. We collect this information based on your device and browser settings.
Usage Information: To enhance the functionality of our Service and to collect the data related to its usage, we and our third-party service providers (“Contractors”) may utilize web tracking technologies such as cookies, web beacons, pixel tags, and clear GIFs. This collected data (“Usage Information”) may include the websites you visited before and after accessing our Service, the type of browser you use, your IP address, the pages you visit within our Service, the links you click on, and whether you open our email communications. We may store cookies on your computer to facilitate data collection and improve your user experience. Additionally, we and our Contractors may use web tracking technologies in web pages or email communications to collect information about user interactions. Please note that we do not link Usage Information to individual user Account Information. Certain Usage Information, such as unique IP address data, may include information that is unique to you. You may have the option to modify your browser settings to control which web tracking technologies are allowed, but this may impact the performance of our Service.
How do we collect personal information?
At Saufter, we employ various methods to collect personal information. We may gather personal information directly from you when you visit our websites, participate in surveys, engage in telephone interactions, fill out registration forms, or utilize our Service in any other way.
In addition, we may obtain personal information from third parties. For instance, we may collaborate with service providers who assist us in building and managing our contact lists, integrating their services with ours, or engaging in other mutually beneficial partnerships.
Furthermore, we passively collect personal information from you. This can occur through the use of tracking tools like cookies, pixels, and web beacons, which help us gather usage and browser information. If you have enabled location data on your device, we may also collect such data based on your device’s location settings.
How do we use the information we collect?
At Saufter, we utilize the information we collect in the following ways:
Account Information: We employ and store Account Information to deliver our Service, including the establishment and renewal of your Saufter account. Additionally, we analyze and enhance the operation of the Service.
Account Information may also be used for internal operational and administrative purposes. We may enter Account Information into our contact management database to send you marketing materials and communicate with you regarding your interest in Saufter products and services.
Usage Information: The Usage Information we collect is used to provide and administer the Service. We may aggregate Usage Information across users to create statistical insights, as described in the “Aggregate Information” below. It allows us to determine which features users like the best and helps us to improve the Service, personalize user experiences, and measure overall effectiveness. This data also aids us in understanding the functionality and performance of the Service and storing user preferences.
Payment Information: We will use Payment Information to process your payment and provide you with any items you may purchase.
Aggregate Information: We generate statistical and aggregated data based on Account Information and Usage Information for analytical purposes. This aggregated data does not relate to or identify any specific individual or client and is used to understand our customer base, develop and enhance our services, and for marketing purposes.
Legal Exception: In certain circumstances, we may use Account Information and Usage Information as required by law, or legal process. Additionally, in Saufter’s reasonable discretion, the use of this information may be necessary to investigate a threat or fraud, protect the safety of individuals, safeguard our legal rights, or protect the rights of third parties.
Cookies and Other Technologies
We employ various types of cookies and tracking technologies, including log files, pixel tags, web beacons, web bugs, clear GIFs, and Local Storage Objects (LSOs), like HTML5 and Flash, to gather information about user interactions and usage of the Service. These technologies support and enhance features, monitor performance, personalize content and experiences, facilitate marketing and analytics, and serve other lawful purposes. Third parties may also collect information through these technologies on our behalf and for their own purposes.
Cookies are small files that are downloaded when you access certain websites. To learn more about cookies, please visit AllAboutCookies.org.
In order to analyze website traffic, we utilize analytics services such as Google Analytics, which involve the use of cookies and similar technologies. For more details about how Google Analytics processes your information, please refer to “How Google uses information from sites or apps that use our services.” If you wish to opt out of Google Analytics, you can do so by installing Google’s opt-out browser add-on.
These cookies may originate from us (first-party) or from third parties. They may also include Flash Cookies. To learn how to manage privacy and storage settings for Flash cookies, please click here. We may utilize both session-based and persistent cookies. Session cookies expire when you close your browser or turn off your device, while persistent cookies remain on your device even after you close your browser or turn off your device.
We may use a variety of cookies on our website:
We may use a variety of cookies:
Type of Cookies | Description |
Required | Required cookies are necessary for the proper functioning of the Service. For example, they enable you to access and use secure areas of the Service. |
Performance | Performance cookies gather information about how you use the Service, such as the pages you frequently visit and any error messages you encountered. The data collected by these cookies is aggregated and anonymous. It is used to improve the functionality and performance of the Service. |
Functionality | Functionality cookies enable the Service to remember the information you enter and your choices, such as your username, language, or region. They provide personalized features and optimize your experience after logging in. Additionally, they can remember customizations made to text size, fonts, and other aspects of web pages. |
Targeting or Advertising | At times, we may engage third parties to track and analyze statistical information from visitors to the Service. These cookies help monitor the performance of our advertisements. For instance, they remember which browsers have visited the Service. These cookies do not contain personal information, though, the collected information may be linked to personal data once we receive it. For example, advertising cookies may be placed on your computer so we can understand your interests. Then, our advertising partners enable us to present you with retargeted advertising on other websites based on your previous interactions with the Service. Third-party partners (who help us in delivering certain features of the Service and display advertising as per your browsing activity) use Flash cookies to collect and store information, which differs from browser cookies in terms of data storage. Most internet browsers accept cookies by default. You can accept, or block cookies by activating the setting on your browser that allows you to reject all or some cookies, or by changing your cookie preferences via the Service. The help and support area on your internet browser should have instructions on how to block or delete cookies. Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you to when a cookie is placed on your computer, tablet or mobile device. Although you are not required to accept cookies, if you block or reject them, you may not have access to all of the features available through the Service. |
Most internet browsers accept cookies by default. You can choose to accept or block cookies by adjusting the settings in your browser. This can be done either by rejecting all or some cookies or by modifying your cookie preferences through the Service. Instructions on how to block or delete cookies can usually be found in the help and support section of your internet browser. Some web browsers, including certain mobile browsers, offer settings that allow you to control or reject cookies and receive alerts when a cookie is placed on your computer, tablet, or mobile device. Please note that if you choose to block or reject cookies, you may not have access to all features available through the Service.
Here are the links to some of the browser cookie settings in –
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari web and iOS.
For more information on managing and deleting cookies, you can visit aboutcookies.org. To exercise your choices regarding the use of your web browsing activity for interest-based advertising, you can visit the following websites:
On mobile devices, you may also have settings to adjust ad tracking permissions.
What information do we disclose to third parties?
Account Information: Saufter does not disclose Account Information to any third party except for our Contractors who are bound by strict confidentiality obligations. This ensures that your information remains secure and protected. Additionally, we may disclose Account Information in accordance with the “Permitted Disclosures” section outlined below.
Usage Information: We may disclose Usage Information to our Contractors for the purpose of analyzing Service performance, user behavior, and to improve and operate our Service. Furthermore, Usage Information may be disclosed as described in the “Permitted Disclosures” section below.
Aggregate Information: We may share aggregated data that does not contain personally identifiable information with third parties, including potential customers, business partners, advertisers, and funding sources. This information is used to provide an overview of our business and operations and does not disclose any Account Information of a specific user or personal details.
Permitted Disclosures: In certain circumstances, Saufter reserves the right to disclose information collected in connection with the Service without any further notice to you. This includes disclosure to any successor of Saufter’s business in the event of a merger, acquisition, or similar transaction. Additionally, Saufter may disclose information to law enforcement or regulatory authorities if required by law or if we believe, in our reasonable discretion, that disclosure is necessary to investigate fraud, ensure individual safety, protect Saufter’s legal rights, or safeguard the rights of third parties.
How can you opt out of the use and disclosure of your information?
If you wish to have your personal information removed from our mailing list or database, please contact us at hello@saufter.io. In the event of such removal, Saufter may retain copies of the information for archival purposes.
Children under the age of 13
Saufter’s Service is intended for adults, and we do not knowingly collect personal information from individuals under the age of 13 without parental or guardian permission. Our Service is not designed to attract individuals under the age of 13. If you are a parent or legal guardian and believe that your child has provided us with their information, please contact us at hello@saufter.io, marking your inquiries as “COPPA Inquiry.”
Access and updating of information
You can update your Account Information using the profile editing tools available on the Service. Saufter will promptly respond to reasonable requests from users to review or amend their Account Information in our mailing list or database. To request access or updates, please email us at hello@saufter.io. Please note that we may need to verify your identity before providing access to or making changes to your information.
Security: We take necessary security precautions to protect the integrity and confidentiality of your personal information and Usage Information, in accordance with this policy, our Security Policy, and applicable laws. However, please be aware that no internet transmission is entirely secure, and we cannot guarantee that security breaches will not occur. We are not responsible for the actions of unauthorized third parties or hackers that may breach our reasonable security procedures.
Links: Our Service may contain links to other websites. Please note that Saufter is not responsible for the privacy practices or content of those websites. When you leave our site, we encourage you to review the privacy statements of any website that collects information. This Privacy Policy applies solely to personal information collected by Saufter.
Amendments: Saufter may modify or amend this policy periodically. In the event of any material changes in how personal information is collected, used, or transferred, we will notify you through a modified version of this Privacy Policy, which will be accessible for your review on the Service.
Service Visitors from outside the United States: Saufter and its servers are located in the United States and operate under the applicable state and federal laws. By accessing the Service, you consent to the use and disclosure of information in accordance with this Privacy Policy and subject to these laws.
Terms of Use: This policy is part of and subject to the provisions of Saufter’s Terms of Service and any applicable Subscription Agreement.
Storage and Retention of Personal Information
To learn more about how we store and retain your personal information, please refer to our Data Lifecycle at Saufter policy.
Transfers of Personal Information
We process and store personal information within the United States and in other countries. If you reside outside the United States, please be aware that we may transfer your personal information to the United States and other countries that may have different data protection laws. However, we will ensure appropriate safeguards for the transfer of personal information outside the European Economic Area, including the use of standard contractual clauses approved by the European Commission and compliance with GDPR and other applicable laws.
Supplemental Terms for Certain Regions
European Union
If you are a user based in the European Union or the European Economic Area, your personal information is handled in accordance with the General Data Protection Regulation (GDPR), which grants certain rights to individuals. More information on this can be found here.
California residents
In case you are a resident of California, your personal information is handled in accordance with the California Consumer Privacy Act (CCPA), which grants specific rights to California residents. More details on this can be found here.
Contacting Saufter
If you have any questions regarding this Privacy Policy or Saufter’s privacy practices, please email us at “hello@saufter.io”.
In case you wish to exercise your rights regarding your personal information as outlined in this Privacy Policy, we kindly request that you follow these guidelines when contacting us:
- Specify the Right You Are Exercising: Clearly indicate the right you intend to exercise and provide details about the personal information to which your request pertains (if not to you). If you are acting on behalf of another individual, please clearly state this fact and provide your authority to act on their behalf.
- Verify Your Identity: Help us verify your identity by providing sufficient information. At a minimum, please provide your full name, address, and phone number. In some cases, we may require additional information to complete the verification process. Any personal information you disclose to us for verification purposes will be used solely for that purpose only.
- Preferred Response Delivery: Inform us about your preferred method of receiving our response. You may specify your preference for email, mail, or through your account if you have one with us.
Please note that you are not required to create an account with us in order to make a request to exercise your rights hereunder.
Please note that you don’t need to create an account with us in order to make a request to exercise your rights hereunder.
Privacy Policy
Introduction
This privacy policy is designed to inform users of our proprietary products available at https://www.helplama.com, including all sub-sites and micro-sites controlled by us, and any related smartphone or mobile application (collectively, the “Service”) about how Busibud Inc. (“Helplama”, “we” or “us”) gathers and uses personal information submitted to Helplama through the Service. Helplama will take reasonable steps to protect user privacy consistent with the guidelines set forth in this policy and with all applicable laws. In this policy, “user” or “you” means any person viewing the Service or submitting any personal information to Helplama in connection with using the Service.
By accessing our website, using the service, integrating with our systems, or by otherwise providing us with your personally identifying information, you are accepting the practices and policies described in this Privacy Policy. Our Privacy Policy may change from time to time, and any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice. If you have questions or concerns regarding this Privacy Policy, you should first contact us at support@helplama.com.
Our Privacy Policy does not apply to services offered by other companies or individuals, including third party services used by Helplama. For these third party services, we encourage you to familiarize yourself with the applicable third party privacy policies.
What information do we collect?
We may collect personal information from or about you in order to provide, enhance, market, and offer the Service, and to otherwise communicate with you. This section describes the categories of personal information we may collect, including personal information we have collected in the past twelve (12) months. You are not required to give us all the personal information identified in this Privacy Policy; however, if you do not provide requested personal information, we may not be able to provide you with the Service.
Account Information: If you sign up to create an account, we may ask you for certain personal information for the account, including the name of the individual creating the account, business email address, business phone number, and company name (“Account Information”).
Payment Information: If you make a purchase, our payment processor will collect your payment information including your name, credit card information, and billing address, together with your purchase details.
Location Data: While navigating the Service, your mobile device or browser may share your location data, both through WiFi and GPS, and IP address or MAC address. We will collect this information based on the settings of your phone and browser.
Usage Information: We, and third party service providers that we engage to provide services to us (“Contractors”), may use web tracking technologies such as cookies, web beacons, pixel tags and clear GIFs in order to operate the Service efficiently and to collect data related to usage of the Service. Such collected data (“Usage Information”) may include the address of the websites you visited before and after you visited the Service, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Service you visit and what links you clicked on, and whether you opened email communications we send to you. In order to collect Usage Information and to make your use of the Service more efficient, we may store cookies on your computer. We may also use web tracking technologies that are placed in web pages on the Service or in email communications to collect information about actions that users take when they interact with the Service or such email communications, and our Contractors may also do so. We do not correlate Usage Information to individual user Account Information. Some Usage Information may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Service, but this may affect the performance of the Service.
How do we collect personal information?
We collect personal information in a variety of ways. We collect personal information directly from you; for example, when you visit our websites, respond to a survey, participate in a telephone interaction, fill out a registration form or otherwise use the Service.
We may also collect personal information from third parties. For example, we may collect personal information from service providers that help us to build and maintain our contact lists, that integrate their services into ours, or in other ways work with us for our mutual benefit.
We also collect personal information from you passively. For example, the Service use tracking tools like cookies, pixels, and web beacons to collect usage and browser information. Additionally, if you enable location data on your device, this data will be collected based on the location settings on your device.
How do we use the information we collect?
Account Information: We will use and store Account Information for the purpose of delivering the Service (including to establish or renew your Helplama account), and to analyze and enhance the operation of the Service. We may also use Account Information for the internal operational and administrative purposes of the Service. We may enter Account Information into our contact management database, and may use such database to send you marketing materials and to contact you regarding your interest in Helplama products and services.
Usage Information: We will use the Usage Information to provide and administer the Service. We may aggregate Usage Information across all or a subset of users to create statistical information relating to the use of the Service, as described in “Aggregate Information” below. This allows us to determine which features users like best to help us improve our Service, to personalize your user experience, and to measure overall effectiveness. We may also use Usage to understand how well our Service is working and to store your user preferences.
Payment Information: We will use Payment Information to process your payment and provide you with any items you may purchase.
Location Data: [please insert use case]
Aggregate Information: We will also create statistical, aggregated data relating to our users and the Service for analytical purposes. Aggregated data is derived from Account Information and Usage Information, but in its aggregated form, it does not relate to or identify any particular client or individual or any specific user’s data. This data is used to understand our customer base and to develop, improve and market our services.
Legal Exception: Notwithstanding the above, Helplama may use Account Information and Usage Information to the extent required by law or legal process, or if in Helplama’s reasonable discretion use is necessary to investigate fraud or any threat to the safety of any individual, to protect Helplama’s legal rights or to protect the rights of third parties.
Cookies and Other Technologies
We collect information about users over time through the Service by using several common types of cookies and other tracking technologies including log files, pixel tags, web bugs, web beacons, clear GIFs, Local Storage Objects (LSOs) such as HTML5 and Flash or other similar technologies to collect information about the ways you interact with and use the Service, to support and enhance features and functionality, to monitor performance, to personalize content and experiences, for marketing and analytics, and for other lawful purposes. We may also permit third parties that collect information in this way on our behalf and for their own purposes. Cookies are small files that download when you access certain websites. For more information about cookies visit: http://www.allaboutcookies.org/.
To assist us with analyzing our website traffic through cookies and similar technologies, we use analytics services such as Google Analytics. For more information on Google Analytics’ processing of your information, please see “How Google uses information from sites or apps that use our services.” You can opt out of Google Analytics by installing Google’s opt-out browser add-on.
These cookies may be placed by us (first-party) or by a third party. These cookies may also be Flash Cookies. To learn how to manage privacy and storage settings for Flash cookies click here. We may use cookies that are session-based or persistent. Session cookies expire when you close your browser or turn off your device. Persistent cookies remain on your device after you close your browser or turn off device.
We may use a variety of cookies:
Type of Cookies | Description |
Required | Required cookies are essential for the operation of the Service. They include, for example, cookies that allow you to access and use secure areas of the Service. |
Performance | These cookies collect information about how you use the Service, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Service function and perform. |
Functionality | Functionality cookies allow the Service to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Service after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. |
Targeting or Advertising | From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Service. We sometimes use cookies delivered by third parties to track the performance of our advertisements. For example, these cookies remember which browsers have visited the Service. The information provided to third parties does not include personal information, but this information may be re-associated with Personal Data after we receive it. By way of example, as you visit the Service, advertising cookies may be placed on your computer so that we can understand what you are interested in. Our advertising partners then enable us to present you with retargeted advertising on other sites based on your previous interaction with the Service. Third parties, with whom we partner to provide certain features on the Service or to display advertising based upon your web browsing activity, use Flash cookies to collect and store information. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. |
Most internet browsers accept cookies by default. You can accept, or block cookies by activating the setting on your browser that allows you to reject all or some cookies, or by changing your cookie preferences via the Service. The help and support area on your internet browser should have instructions on how to block or delete cookies. Some web browsers (including some mobile web browsers) provide settings that allow you to control or reject cookies or to alert you to when a cookie is placed on your computer, tablet or mobile device. Although you are not required to accept cookies, if you block or reject them, you may not have access to all of the features available through the Service.
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari web and iOS.
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:
On a mobile device, you may also be to adjust your settings to permit or limit ad tracking.
What information do we disclose to third parties?
Account Information: Helplama will not disclose Account Information to any third party except to our Contractors who are bound by written obligations of confidentiality, or as described under “Permitted Disclosures” below.
Usage Information: We disclose Usage Information to Contractors, in order to analyze the performance of the Service and the behavior of users, to operate and improve the Service, and as described under “Permitted Disclosures” below.
Aggregate Information: We may disclose aggregated data that does not contain Account Information that identifies any particular user or person to any third parties, such as potential customers, business partners, advertisers, and funding sources, in order to describe our business and operations.
Permitted Disclosures: Notwithstanding the foregoing, Helplama reserves the right to disclose any information Helplama collects in connection with the Service, without further notice to you (a) to any successor to Helplama’s business as a result of any merger, acquisition or similar transaction; and (b) to any law enforcement or regulatory authority to the extent required by law or if, in Helplama’s reasonable discretion, disclosure is necessary to investigate fraud or any threat to the safety of any individual, to protect Helplama’s legal rights or to protect the rights of third parties.
How can you opt out of use and disclosure of your information?
If you would like your personal information removed from our mailing list or database, please contact us at support@helplama.com. In the event of any such removal, Helplama may retain copies of information for its archives.
Children under the age of 13
The Service is meant for adults, and we will not knowingly collect personal information from any person under the age of 13 without permission from a parent or guardian. The Service is not designed to attract the attention of persons under the age of 13. If you are a parent or legal guardian and think your child has given us information you can email us at support@helplama.com. Please mark your inquiries “COPPA Inquiry.”
Access and updating of information
You can update your Account Information by using the profile editing tools on the Service. Helplama will respond to any reasonable request by a user to review or amend his or her Account Information held in our mailing list or database. Helplama reserves the right to verify your identity in order to provide such access. Please contact us by sending an email to support@helplama.com.
Security: We will take security precautions to protect the security and integrity of your personal information and Usage Information in accordance with this policy, the Security Policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.
Links: The Service may contain links to other websites. Helplama is not responsible for the privacy practices or the content of those websites. Users should be aware of this when they leave our site and review the privacy statements of each Web site they visit that collects information. This Privacy Policy applies solely to personal information collected by Helplama.
Amendments: Helplama may modify or amend this policy from time to time. If we make any material changes, as determined by Helplama, in the way in which personal information is collected, used or transferred, we will notify you of these changes by modification of this Privacy Policy, which will be available for review by you at the Service.
Service Visitors from outside the United States: Helplama and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access the Service, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws.
Terms of Use: This policy forms part of, and is subject to, the provisions of Helplama’s Terms of Service on any applicable Subscription Agreement.
Storage and Retention of Personal Information
In order to learn more about how we store and retain your personal information, please visit our Data Lifecycle at Helplama policy.
Transfers of Personal Information
We process and store personal information both inside the United States and overseas. If you live outside of the United States, be advised that we may transfer your personal information to the United States and other countries, whose laws may not provide the same protections as the laws in your country. Personal information transferred outside of the European Economic Area will be subject to the appropriate safeguards pursuant to GDPR and other applicable law, including without limitation, standard contractual clauses approved by the European Commission.
Supplemental Terms for Certain Regions
European Union
The General Data Protection Regulation (“GDPR”) regulates how we handle personal information of users based in the European Union and the European Economic Area and gives them certain rights. More on this here.
California residents
The California Consumer Privacy Act (“CCPA”) regulates how we handle personal information of California residents and gives them certain rights. More on this here.
Contacting Helplama
If you have any questions about this Privacy Policy, or the privacy practices of Helplama please email us at support@helplama.com]
If you are contacting us to exercise your rights with respect to your personal information as detailed in this Privacy Policy, we ask you to please adhere to the following guidelines:
- Tell Us Which Right You Are Exercising: Specify which right you want to exercise and the personal information to which your request relates (if not to you). If you are acting on behalf of another consumer, please clearly indicate this fact and your authority to act on such consumer’s behalf;
- Help Us Verify Your Identity: Provide us enough information to verify your identity. For example, provide us (at a minimum) your full name, address, and phone number. Please note that if we cannot initially verify your identity, we may request additional information to complete the verification process. Any personal information you disclose to us for purposes of verifying your identity will solely be used for the purpose of verification.
- Direct Our Response Delivery: Inform us of the delivery mechanism with which you prefer to receive our response. You may specify, for example, email, mail, or through your account (if you have one with us).
Please note that you don’t need to create an account with us in order to make a request to exercise your rights hereunder.