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How To Get Influencers To Promote Your Product: A Definitive Guide
The world of influencer marketing is already big, and chances are it’ll keep getting bigger. With each passing year, this space evolves with new social media platforms, trends, content types, and ways for brands to collaborate with influencers and engage with their potential customers.
Clever Ways To Ask For Reviews: A Definitive Guide
Do you research online reviews before purchasing a new product or service? I do. I am one of the 81% of shoppers who research online reviews before buying in-store. Not only this, but studies have proven that consumers trust user reviews more than a brand’s sales pitch.
E-commerce Returns Management: A Definitive Guide
Managing e-commerce returns is one of the most complicated tasks in ecommerce when running an online store. Returns, if not managed the right way, increase your team’s workload, and mess up customer journey and your store’s metrics.
Upselling Strategy & Techniques: A Definitive Guide
Upselling is a crucial marketing strategy you should use to boost sales for your business, no matter if you run a brick-and-mortar shop or an e-commerce store. In fact, upselling reportedly increases revenue by 10-30 percent on average. Moreover, 70 to 95% of revenue is generated through upsells and renewals on average.
How To Explain A Late Delivery To A Customer In 9 Easy Steps?
Bad weather conditions, traffic, high volume orders, running out-of-stock, customs, etc., are some of the most common reasons for late delivery. Adding to that, “No less than 84% of digital customers are worried about delayed delivery – shows an eCommerce research.”
What are the Major Consequences of Poor Customer Service and How to Fix Them?
In today’s global marketplace, competition is fierce, and providing a good customer service experience is more important than ever. 68% of consumers say they are willing to pay more for products and services from a brand known to offer good customer service experiences.
How to calculate the average response time? 3 Methods to know
The time taken to respond to a customer’s query is quite crucial for a customer’s overall experience. In fact, according to a report from Comm1000, “71% of consumers (age 16 – 24) believe that a quick response from your service team can drastically improve their customer experience.”
9 AfterShip Alternatives You Need to Know!
According to studies, for 40% of consumers, post-purchase experience makes their online purchase experience more memorable. So businesses need to have a package tracking system to enable them to keep an eye on their orders as they traverse long distances to reach customers. AfterShip is such a solution!
18 Best Zendesk Support Suite Alternatives You Need To Know!
When it comes to customer service solutions for your business, Zendesk is one of the names you may have heard, and why not? Because according to Datanyze, Zendesk holds approximately 80% minimum share in the helpdesk software market.
FAQ
Can Saufter really automate campaigns?
Yes, Saufter can automate your campaigns by simplifying the entire process. The AI analyzes user behavior, drafts personalized campaigns, and sends them to you for approval, so you remain in control. This means Saufter can reduce your marketing workload while delivering targeted, effective campaigns tailored to your audience’s needs.
How does Saufter understand what my business does?
Saufter understands the timeline of your customers and then tries to track where each customer is, in the various stages of the pipeline. Saufter provides weekly AI-driven campaign suggestions that are delivered straight to your inbox. Each suggestion includes various campaign types, such as email campaigns, in-app messages, surveys, and sales campaigns. This automation helps reduce your marketing efforts while keeping your outreach fresh and effective, so you can focus on strategy and growth.
How does Saufter help if my customers are getting ‘stuck’ in their journey?
Saufter’s AI monitors customer journeys and detects issues when customers show minimal engagement, such as low activity or lack of interaction. Once these patterns are identified, Saufter automatically ‘pushes’ them forward in the journey by guiding them to the next step, like encouraging free trial users to become subscribers, prompting e-commerce customers to reorder, or converting demo participants into loyal customers.
What platforms does Saufter support for customer communication?
Saufter provides a multi-platform AI solution, allowing you to manage emails, in-app messaging, WhatsApp and other channels from one place.
What should I expect during the free trial?
During the free trial, you’ll experience Saufter’s weekly campaign suggestions, real-time customer journey tracking, 24/7 monitoring, and multi-platform support integrations. This allows you to test how Saufter fits into your business operations before committing.