Customer Service Blog

Learn Customer Service Best Practices by our Experts

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5-Knowledge-Base-SEO-Tips-Every-Ecommerce-Needs-to-Follow
5 Knowledge Base SEO Tips Every Ecommerce Needs to Follow
Last Updated: February 2025 As an e-commerce business owner, there may be days when you encounter multiple...
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15-live-chat-software
15 Best Live Chat Software you should know in 2022!
[et_pb_text content_tablet=” Try Our FREE Live Chat Software Suggester. ” content_phone=” Try...
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Live Chat Apps
15 Best Live Chat Apps for Shopify in 2024!
Last Updated: February 2025 Customers today value the convenience of online shopping, but they also value...
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10-Best-Shopify-Mobile-App-Builders-to-Watch-Out-For-in-2022
10 Best Shopify Mobile App Builders in 2024
Last Updated: February 2025 If you struggle to find or retain customers on your Shopify store, it’s...
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Apology Email to Angry Customers
How to Write an Effective Apology Email to Angry Customers
Last Updated: February 2025 For customer support teams, a typical day at work is almost always a mixed...
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Omni-Channel Customer Feedback
Why Omni-Channel Customer Feedback is Crucial
Last Updated: February 2025   Oftentimes, businesses can end up being completely deaf and blind to their...
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5 Reasons Why Measuring Customer Experience is Crucial
Last Updated: February 2025 Customer experience today is a must-win game that decides the fate of every...
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Ask Customers for Feedback
When and How to Ask Customers for Feedback
Last Updated: February 2025 Asking for feedback shows customers that you care. Most customers are likely...
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Customer Effort Score
What is Customer Effort Score (CES) and Why Should You Care?
Last Updated: February 2025 “Dial 1 for customer service”. When a customer hears this on your IVR, they...
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