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    - Lead Nurturing Email Examples & Best Practices
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      Onboarding Email Examples You Can Use to Increase Customer Loyalty
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      Best Email Marketing Automation Software
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      Best Free AI Agents For Email Marketing
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      How to Calculate Email Open Rate
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FAQ
- - FAQ
  - Can Saufter really automate campaigns?
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    - Can Saufter really automate campaigns?
      
      Yes, Saufter can automate your campaigns by simplifying the entire process. The AI analyzes user behavior, drafts personalized campaigns, and sends them to you for approval, so you remain in control. This means Saufter can reduce your marketing workload while delivering targeted, effective campaigns tailored to your audience’s needs.
    - For full details: Read More
  - How does Saufter understand what my business does?
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    - How does Saufter understand what my business does?
      
      Saufter understands the timeline of your customers and then tries to track where each customer is, in the various stages of the pipeline. Saufter provides weekly AI-driven campaign suggestions that are delivered straight to your inbox. Each suggestion includes various campaign types, such as email campaigns, in-app messages, surveys, and sales campaigns. This automation helps reduce your marketing efforts while keeping your outreach fresh and effective, so you can focus on strategy and growth.
    - For full details: Read More
  - How does Saufter help if my customers are getting ‘stuck’ in their journey?
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    - How does Saufter help if my customers are getting ‘stuck’ in their journey?
      
      Saufter’s AI monitors customer journeys and detects issues when customers show minimal engagement, such as low activity or lack of interaction. Once these patterns are identified, Saufter automatically ‘pushes’ them forward in the journey by guiding them to the next step, like encouraging free trial users to become subscribers, prompting e-commerce customers to reorder, or converting demo participants into loyal customers.
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  - What platforms does Saufter support for customer communication?
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    - What platforms does Saufter support for customer communication?
      
      Saufter provides a multi-platform AI solution, allowing you to manage emails, in-app messaging, WhatsApp and other channels from one place.
    - For full details: Read More
  - What should I expect during the free trial?
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    - What should I expect during the free trial?
      
      During the free trial, you’ll experience Saufter’s weekly campaign suggestions, real-time customer journey tracking, 24/7 monitoring, and multi-platform support integrations. This allows you to test how Saufter fits into your business operations before committing.
    - For full details: Read More
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What channels do you wish to use the Saufter for?(Required)

Email

Live Chat

Phone

Instagram

Facebook

Twitter

TikTok

Self Service

Others

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Others (If there are any other channels that are not available, Please specify them with a comma !)(Required)

Which category describes your business the best?(Required)

E-commerce

Software As a Service (SaaS)

Technical Services

Non-software Subscription

Other

Others (Which other category describes your business the best?)(Required)

Which platform are you currently using for your ecommerce business?(Required)

Magento

WooCommerce

Shopify

BigCommerce

Other

Others (Which platform are you currently using for your ecommerce business?)(Required)

How many logins do you think you’ll need?(Required)

1-5 logins

5-10 logins

10-50 logins

50+ logins

How many tickets do you think you'll be getting? A mere estimate will be a-ok!(Required)

0-50 tickets/month

50-500 tickets/month

500-5000 tickets/month

5000-10,000 tickets/month

10,000+ tickets/month

Would you be interested in our ChatGPT based chatbot for automatically answering common questions based on your knowledge base or the questions you provide?(Required)

Yes

No

Maybe

Which one of the following automations would you like to explore?(Required)

ChatGPT based responses for common queries

Automate subscription cancellation requests – Use anti-cancellation offers depending on a user’s cancellation reason

Others

Please enter other automations you would like to use(Required)

Which one of the following automations would you like to explore?(Required)

ChatGPT based responses for common queries

Automate subscription cancellation requests – Use anti-cancellation offers depending on a user’s cancellation reason

Automate onboarding for users – Let AI create onboarding videos and share with users whenever they need it

Make it easier for users to report bugs – Allow users to record their screen and share it in 1 click

JIRA integration – Automatically create tickets in JIRA

Others

Please enter other automations you would like to use(Required)

Which one of the following automations would you like to explore?(Required)

Automate refunds/exchanges (fully or partially)

Automate order modifications and cancellations

Automate issues related to tracking, delayed or lost orders

Automate warranty issues

Automated order monitoring – You are notified of any order delays in fulfilment or in transit

I do not want any automations, full or partial! I would prefer to deliver support manually

Others

Please enter other automations you would like to use(Required)

The Saufter will be able to offer insights related to e-commerce operations. Which operational insights would you be interested in?*(Required)

Biggest causes for refunds and exchanges.

Which carriers cause the most delayed or lost shipments.

Which products are returned the most

Which strategies prevent refunds the best

Tell me more insights you can offer

No, I do not want these

I would prefer different insights

Please enter the other operational insights you would be interested in(Required)

The Saufter will be able to notify about urgent trends. Which performance notifications would you be interested in?*(Required)

Notification for a sudden increase in refund rate

Notification for a sudden increase in orders reported as delayed.

Notification for a sudden spike in volume

Notifications for pre-purchase enquiries not converting or an increase in angry customers.

Tell me more insights you can offer

No, I do not want these.

I would prefer different notifications

Please enter the other performance notifications you would be interested in(Required)

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