knowledge base plugin Archives

Knowledge Base Alternatives

Customer Support Knowledge Base: Best Practices in 7 Steps

Last Updated: Ruby Newell-Legner, a customer satisfaction expert, says that, “It takes 12 positive customer experiences to make up for one negative experience.” Imagine your

November 29, 2023

Knowledge Base Alternatives

Using Zendesk Internal Knowledge Base? Here Are the Pros and Cons

Last Updated: Sharing of knowledge is a building block so fundamental and essential to business growth that it is often overlooked. Companies rarely have an

December 6, 2024

Customer Success

6 Best WordPress Knowledge Base Plugins to Enhance Your Customer Service

Last Updated: A quicker turnaround time is essential in any business. A customer always prefers a brand that successfully resolves an issue with the least

September 6, 2024

knowledge base plugin

Customer Support Knowledge Base: Best Practices in 7 Steps

Using Zendesk Internal Knowledge Base? Here Are the Pros and Cons

6 Best WordPress Knowledge Base Plugins to Enhance Your Customer Service

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