Customer Service Blog
Learn Customer Service Best Practices by our Experts
Latest Posts

Last Updated: May 2025 OTRS (Open-source Ticket Request System) is a popular web-based ticketing system...

Last Updated: May 2025 As a Shopify store owner, creating and maintaining a robust knowledge base can...

Last Updated: May 2025 “$6.15 trillion is the expected total retail sales for 2023, shows an eCommerce...

Last Updated: May 2025 75% of customers prefer live chat over any other option since they receive instant...

Last Updated: May 2025 “According to a recent E-commerce returns statistics study over 85% of customers...

Last Updated: May 2025 As businesses increasingly recognize the importance of providing exceptional customer...

Last Updated: May 2025 As you may already know, Zowie is a customer service software with AI-powered...

Last Updated: May 2025 In the realm of Shopify online stores, a vital component for success is a robust...