Customer Service Blog

Learn Customer Service Best Practices by our Experts

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Positive Customer Interactions
Mastering the Art of Positive Customer Interaction
Last Updated: December 2024 Are you struggling to interact with your customers? If yes, you are not alone....
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How-to-Improve-Customer-Perceptions-of-Your-Brand
How to Improve Customer Perceptions of Your Brand
Last Updated: December 2024 If you aim to increase customer loyalty in today’s time, you need to take...
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How-to-Improve-Customer-Lifetime-Value
How to Improve Customer Lifetime Value (CLTV) Beyond the Pandemic
Last Updated: December 2024 Any business spends a lot of time focusing on retaining the top 20% of its...
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How-Can-Your-Startup-Become-a-Successful-Customer-Focussed-Company-1
Can Your Startup Succeed as a Customer-Focused Company?
Last Updated: December 2024 Launching and scaling a startup is no mean feat. From validating your idea...
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Is Your Company Customer-centric? Let’s Find Out!
Last Updated: December 2024 Every company claims to be customer-centric, most likely you as well. But...
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Getting-Back-to-Normal
How Should Your Customer Success Approach Evolve to Tackle the Current and Future Crises
Last Updated: December 2024 With the world in the grip of arguably the worst crisis in modern history,...
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Customer service
Customer Service Training: The Ultimate Guide!
Last Updated: December 2024 80% of customers say the experience a company provides is as important as...
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Customer Loyalty Programs
The Future of Customer Loyalty Programs Post COVID-19
Last Updated: December 2024 The profound shift in customer buying behavior triggered by COVID-19 is expected...
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Ecommerce returns
Frictionless Returns for Better E-commerce Customer Experience
Last Updated: December 2024 A quick and easy return policy, or what we call ‘Frictionless Returns,’...
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