Customer Service Blog

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Customer-Service-VS-Customer-Experience-Whats-the-Difference
Customer Service VS Customer Experience: What's the Difference?
Last Updated: September 2024 Customer experience is a term audible a lot nowadays. However, fewer companies...
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Ecommerce Services
How Managed E-commerce Services Help Business Grow in 2024
Last Updated: September 2024 According to Wpforms, There are an estimated 12 million – 24 million eCommerce...
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third-party-call-center-1
How to Select the Best Third-party Call Center Services Company?
Last Updated: September 2024 Setting up an in-house call center can be a good idea if you run an established...
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Customer service
Incorporating Accountability in Customer Service Agents
Last Updated: September 2024 Doing the right thing, the right way is a critical part of doing business,...
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customer service metrics
Key Customer Service Metrics to Measure!
Last Updated: September 2024 Customer service is important, very important. Stats show that almost 80%...
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manage customer support tickets
5 Proven Tips to Manage your Customer Support Tickets
Last Updated: September 2024 Would you say you are satisfied with the ticket resolution time of your...
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Shopify Support
The Human Touch: Add Warmth Connection to Customer Support?
Last Updated: September 2024 The key to great customer service is making customers feel valued. It’s...
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Customer service skills
5 Customer Service Skills that Can Set You Apart
Last Updated: September 2024 From checkout to the post-purchase experience, customer service has an important...
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Featured-Image
Top Customer Service Trends for 2024 and Beyond!
Last Updated: September 2024 Every few years, customer service trends evolve, but 2021 is likely to see...
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