Customer Service Blog

Learn Customer Service Best Practices by our Experts

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best-shopify-review-apps
10 Product Review Apps for Shopify in 2024
Last Updated: November 2025 Product Review Apps have become essential tools for consumers seeking honest...
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b2b-best-ecommerce-practices
Top 7 B2B E-commerce Best Practices in 2024
Last Updated: November 2025 B2B e-commerce is much more than just selling products and services. It’s...
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Knowledge Base Management
Best Knowledge Base Management Software 2024
Last Updated: November 2025 A big aspect of customer experience is equipping your customers with the...
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b2b-content-marketing-stats
23 Surprising Facts about B2B Content Marketing
Last Updated: November 2025 Is content marketing a part of your b2b marketing strategy? If yes, then...
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Knowledge Management
Which Is Best for Knowledge Management? Bloomfire or SharePoint
Last Updated: November 2025 No matter the size and industry, your business needs a centralized system...
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Gorgias-vs-richpanel-feature
Gorgias Vs Richpanel: Is There A Clear Winner?
Last Updated: November 2025 Not sure whether Gorgias or Richpanel is the better option for you? We know...
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adding-emojis-in-email-subject-lines
5 Proven Benefits of Adding Emojis to Email Subject Lines 🙂
Last Updated: November 2025 Email is one of the most preferred business communication channels. Still,...
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Letting-Customers-do-the-Work
Letting Customers do the Work: Ace a Referral Program
Last Updated: November 2025 “When you visit the beach, book hotel X. The customer service staff is very...
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6-Facts-That-Make-eCommerce-OMS-a-Must-For-Online-Business
6 Facts That Make eCommerce OMS a Must for Online Business
Last Updated: November 2025 Managing online orders is simple when you are just starting as a business...
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