Customer Service Blog

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Zendesk vs Intercom
Zendesk vs Intercom: The Ultimate Comparison
Last Updated: May 2025 Selecting an ideal helpdesk software that suits your business needs is critical...
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Tips-on-How-to-Handle-Customer-Complaints-in-Current-Global-Scenario
5 Tips on How to Handle Customer Complaints in the Current Global Scenario
Last Updated: May 2025 Customers can seem a lot more demanding than usual with the COVID crisis triggering...
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6-Things-to-Do-When-You-Know-Your-Customer
6 Things to Do When You Know Your Customer Has Misinterpreted Things
Last Updated: May 2025 As the customer service agent, adeptly address situations where a misunderstanding...
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Featured-Image-6
5 Proven Strategies to Optimize Customer Experience in 2024
Last Updated: May 2025 In 2021, a positive customer experience is simply the only way for brands to survive....
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Tried-and-Tested-Strategies-to-Build-an-Online-Customer-Community
Tried and Tested Strategies to Build an Online Customer Community
Last Updated: May 2025 What if you had a loyal band of customers that preferred to buy almost exclusively...
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Key-Signs-That-Your-Customer-Success-Programs-Are-Working
5 Key Signs That Your Customer Success Programs Are Working
Last Updated: May 2025 Maintaining a high level of customer satisfaction is hard work. No wonder, many...
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4-Scalable-Customer-Loyalty-Strategies
4 Scalable Customer Loyalty Strategies for Your E-commerce
Last Updated: May 2025 A loyal customer is one of the best assets your e-commerce store could have. From...
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How-Referral-Programs-Featured-Image
How Referral Programs Can Build an E-commerce Store's Customer Reliability
Last Updated: May 2025 Today customers may find themselves facing a challenging task. That task is to...
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B2B Customer
4 Pro Tips to Creating Phenomenal B2B Customer Experiences
Last Updated: May 2025 More than a year after a global lockdown, business growth is finally starting...
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