Customer Service Blog

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Last Updated: August 2025 Asking for feedback shows customers that you care. Most customers are likely...

Last Updated: August 2025 “Dial 1 for customer service”. When a customer hears this on your IVR, they...

Last Updated: August 2025 Post-purchase customer experience is a thing that you should prioritize over...

Last Updated: August 2025 How the current scenario will change the SaaS world in the short and long term...

Last Updated: August 2025 Customer Retention is an essential component for any business. It helps build...

Last Updated: August 2025 To retain your customers, you have to think long term. This means thinking...

Last Updated: August 2025 Selecting an ideal helpdesk software that suits your business needs is critical...

Last Updated: August 2025 Customers can seem a lot more demanding than usual with the COVID crisis triggering...

Last Updated: August 2025 As the customer service agent, adeptly address situations where a misunderstanding...