Customer Service Blog

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Latest Posts

Getting-Back-to-Normal
How Should Your Customer Success Approach Evolve to Tackle the Current and Future Crises
Last Updated: August 2025 With the world in the grip of arguably the worst crisis in modern history,...
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Customer service
Customer Service Training: The Ultimate Guide!
Last Updated: August 2025 80% of customers say the experience a company provides is as important as its...
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Customer Loyalty Programs
The Future of Customer Loyalty Programs Post COVID-19
Last Updated: August 2025 The profound shift in customer buying behavior triggered by COVID-19 is expected...
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Ecommerce returns
Frictionless Returns for Better E-commerce Customer Experience
Last Updated: August 2025 A quick and easy return policy, or what we call ‘Frictionless Returns,’...
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4-Examples-of-Ecommerce-Customer-Loyalty
4 Examples of E-commerce Customer Loyalty Programs Done Right
Last Updated: August 2025 If you are looking to create your customer loyalty program, why reinvent the...
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ecommerce-crm-software
eCommerce Customer Relationship Management: How CRM software can help you level up!
Last Updated: August 2025 You probably have heard of Customer Relationship Management in e-commerce already....
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Designing-a-Customer-Driven-Marketing-Strategy
5 Easy Steps for Designing a Customer-driven Marketing Strategy in 2024
Last Updated: August 2025 Today, you will find the internet flooding with content that highlights the...
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Impatient Customers
How to Deal With Impatient Customers?
Last Updated: August 2025 It turns out patience is not the virtue of burgeoning online customers, especially...
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Customers-Engagement-Lessons-to-Learn-from-the-Digital-Generation
Customers Engagement Lessons to Learn from the Digital Generation
Last Updated: August 2025 In the post-pandemic era, it is critical for e-commerce stores to get to know...
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