Customer Service Blog

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Automated-Customer-Service-Helping-Customers-Get-The-Right-Support
Automated Customer Service: Helping Customers Get the Right Support Faster
Last Updated: July 2025 If you’ve ever had to wait half an hour or more on the phone to speak to a customer...
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Gorgias alternatives
Top 13 Gorgias Alternatives & Competitors You Need To Know!
Last Updated: July 2025 Gorgias is one of the leading helpdesks in the field of eCommerce. Gorgias’s...
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freshdesk-alternatives
6 Best Freshdesk Alternatives & Competitors You Need To Know!
Last Updated: July 2025 Are you looking for Freshdesk alternatives? You have come to the right place....
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How-to-Handle-Angry-Customers-Like-A-Pro
How to Handle Angry Customers Like A Pro (with Examples)
Last Updated: July 2025 Is it possible to convert an angry customer into a brand advocate? How you answer...
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How-Can-Conversational-AI-Solve-Your-Customer-Experience-Woes
How Can Conversational AI Solve Your Customer Experience Woes?
Last Updated: July 2025 Businesses have always valued sturdy customer support. Contact centers have been...
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customer portal
How To Create An Effective Customer Engagement Portal? [Complete Guide]
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis,...
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9-Creative-and-Easy-Ways-to-Surprise-and-Delight-Your-Customers
9 Creative and Easy Ways to Surprise and Delight Your Customers
Last Updated: July 2025 If you want to make a lasting impression on your audience and retain them longer,...
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Tips-to-Consistently-Ace-Customer-Communication
5 Tips to Consistently Ace Customer Communication
Last Updated: July 2025 Retention, referrals, revenue – great customer service can help you reach your...
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gunuine-ways-to-collect-customer-feedback
5 Most Genuine Ways to Collect Constructive Customer Feedback
Last Updated: July 2025 If you are an e-commerce store owner, you most likely have a customized dashboard...
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