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Last Updated: July 2025 The key to great customer service is making customers feel valued. It’s...

Last Updated: July 2025 From checkout to the post-purchase experience, customer service has an important...

Last Updated: July 2025 Every few years, customer service trends evolve, but 2021 is likely to see unprecedented...

Last Updated: July 2025 Functionally speaking, customer service brings together processes and people...

Last Updated: July 2025 What makes Amazon the most valuable brand in the world? You might point to its...

Last Updated: July 2025 One of the cardinal rules of good customer service is responding to customers...

Last Updated: July 2025 Over half (54%) of customers have higher expectations for customer service today...

Last Updated: July 2025 “You never get a second chance to make a first impression.” – Will Rogers...

Last Updated: July 2025 As the adoption of digital channels has skyrocketed, businesses that take time...