Last Updated: Customer service is a major customer touchpoint that matters. After setting up your Freshdesk account and getting your customer support agents ready, you
Last Updated: Communication is key. Be it amongst colleagues or between customers and sales person, communication can help improve your overall appeal. Customer communication is
Last Updated: Did you know that around 89% of your customers will make another purchase when they receive a positive customer experience? Building a world-class
Last Updated: AI-based art generators have been gaining popularity lately. It is fascinating to see applications of AI growing as the day passes. On the
Last Updated: Salesforce Research found that around 90% of customers are likely to make a second purchase after a pleasant customer service experience. Multiple surveys
Last Updated: You have probably heard: Automation is the future of customer support. If you’re wonder whether or not you should be using automation for
Last Updated: Imagine this: An angry customer calls to inquire about their order. It was supposed to reach them in 5 days, but it’s been
Last Updated: If you’re looking for a tool that can help streamline the customer support process, there are two popular options: Help Scout vs. Zendesk.
Last Updated: Selecting an ideal helpdesk software that suits your business needs is critical for the success of your customer support. In this article, we
Last Updated: If you run a business, you shouldn’t take any chances with customer service. The customer is the best advocate you can find to
