Customer Service Blog

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Raise a Ticket
6 Best Raiseaticket Alternatives You Need To Know!
Last Updated: July 2025 Looking for Raiseaticket alternatives for your ticketing and customer support...
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Engati Alternatives
6 Best Engati Competitors You Need To Know!
Looking to level up your customer engagement and support game? Engati has been a popular choice for businesses...
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shopify customer order history
How To View Shopify Customer Order History [+3 Apps]
Last Updated: July 2025 Do you need help keeping track of your Shopify customer order history while you...
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OTRS Alternatives
7 Best OTRS Alternatives & Competitors In 2025 [Tried & Tested]
Last Updated: July 2025 OTRS (Open-source Ticket Request System) is a popular web-based ticketing system...
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5 Best Shopify Knowledge Base Software In 2023
Top 5 Shopify Knowledge Base Software In 2025
Last Updated: July 2025 As a Shopify store owner, creating and maintaining a robust knowledge base can...
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best shipping software for shopify
7 Best Shipping Software For Shopify In 2025
Last Updated: July 2025 “$6.15 trillion is the expected total retail sales for 2023, shows an eCommerce...
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Best Acquire live chat alternatives
7 Best Acquire Live Chat Alternatives in 2025
Last Updated: July 2025 75% of customers prefer live chat over any other option since they receive instant...
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Shopify Calculate Refund - Feature Image
5 Best Shopify Calculate Refund Apps In 2025
Last Updated: July 2025 “According to a recent E-commerce returns statistics study over 85% of customers...
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gladly alternatives
7 Best Gladly Alternatives & Competitors In 2025 [Tried & Tested]
Last Updated: July 2025 As businesses increasingly recognize the importance of providing exceptional...
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