Customer Service Blog

Learn Customer Service Best Practices by our Experts

Latest Posts

Last Updated: September 2025 One of the key aspects of a customer support system is to reply to user...

Last Updated: September 2025 Are you looking for how to enable automatic ticket creation using Zendesk?...

Last Updated: September 2025 An Application programming interface key allows software programs to interact...

Last Updated: September 2025 Let’s get right to the point. Here are the two main use cases: You...

Last Updated: September 2025 Today, every business is struggling for smoother and quick customer support....

Last Updated: September 2025 Email communication is an important part of any business. But have you ever...

Last Updated: September 2025 A knowledge base helps your customers with answers to commonly asked questions...

Last Updated: September 2025 Are you using Salesforce? And, you want to know how to enable permissions...

Last Updated: September 2025 In other words, Zendesk light agents are kinda spectators with a limited...