Customer Service Blog

Learn Customer Service Best Practices by our Experts

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customer-first-culture
The Importance of Creating a Customer-First Culture: A Comprehensive Guide
The time has long gone when the “product” was considered as the key driver of a business, the current...
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Uncertain-Times-Call-for-Customer-First-Approach
Uncertain Times Call for Customer-First Approach. But How Do You Do That?
Last Updated: June 2025 We’ve mentioned it before that retaining an old customer is cheaper than roping...
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Why-Do-You-Need-a-Customer-Centric-Marketing-Strategy-and-How-to-Build-One
Why Do You Need a Customer-Centric Marketing Strategy and How to Build One
Last Updated: June 2025 The challenges of marketing to customers in the midst of a pandemic have been...
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customer engagement platform
12 Top Customer Engagement Platforms in 2024
Last Updated: June 2025 On average, for every $92 spent on acquiring a customer, just $1 is then spent...
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Interakt Alternatives
AI Helpdesk Software: Why is it Critical for Customer Experience?
Last Updated: June 2025 There’s no doubt that providing a positive customer experience is quite crucial....
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5-Ways-to-Assure-and-Win-Back-Lost-Customers
5 Ways to Assure and Win Back Lost Customers
Last Updated: June 2025 If your customer attrition rate is higher than normal, you need to ask yourself...
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whatfix-alternatives (2)
22 Best Whatfix Alternatives & Competitors You Need To Know!
Last Updated: June 2025 In your quest for top-notch employee onboarding and training, exploring effective...
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top-customer-service-etiquette-to-learn-1-2
9 Best Practices to Improve Customer Service Responsiveness
Last Updated: June 2025 Are you trying all your might to make your customers happy? Make sure your customer...
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customer service apps
Top 10 Shopify Marketing Automation Apps 2025 (with Pros & Cons)
Last Updated: June 2025 You have completed building a website for your store using Shopify. It looks...
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