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The time has long gone when the “product” was considered as the key driver of a business, the current...

Last Updated: June 2025 We’ve mentioned it before that retaining an old customer is cheaper than roping...

Last Updated: June 2025 The challenges of marketing to customers in the midst of a pandemic have been...

Last Updated: June 2025 On average, for every $92 spent on acquiring a customer, just $1 is then spent...

Last Updated: June 2025 There’s no doubt that providing a positive customer experience is quite crucial....

Last Updated: June 2025 If your customer attrition rate is higher than normal, you need to ask yourself...

Last Updated: June 2025 In your quest for top-notch employee onboarding and training, exploring effective...

Last Updated: June 2025 Are you trying all your might to make your customers happy? Make sure your customer...