Customer Service Blog

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Intercom vs Kustomer
Intercom vs Kustomer Comparison: Which One Is the Best for You?
Last Updated: July 2025 If you’re looking for the right customer service solution for your company,...
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manage customer support tickets
11 Must-know Help desk Performance Metrics to Measure in 2025!
Last Updated: July 2025 Every business wants to provide the best services and make its users happy. ...
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top-helpdesk-automation-software
Top 7 Helpdesk Automation Software to Boost Performance
Last Updated: July 2025 Ever wondered why helpdesk automation software is essential for your business?...
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Best-eCommerce-Rating-and-Reviews-Software
Best eCommerce Rating and Reviews Software
Last Updated: July 2025 With the advent of a digitally crafted marketplace and social media, consumers...
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top-customer-service-outsourcing-companies
Top 10 Customer Service Outsourcing Companies [Pros, Cons, Pricing]
With over 45% of companies planning to outsource their customer service since the pandemic, many businesses...
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GetGuru Alternatives
Customer Support Knowledge Base: Best Practices in 7 Steps
Last Updated: July 2025 Ruby Newell-Legner, a customer satisfaction expert, says that, “It takes 12 positive...
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Tidio vs Zendesk
Tidio Vs Zendesk Comparison: Which One Is the Best for You?
Last Updated: July 2025 As your business grows, dealing with the large number of customer queries that...
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how-to-manage-bigcommerce-customer-groups
BigCommerce Customer Groups: How to Manage Them Effectively?
Last Updated: July 2025 Are you tired of the messy customer database of your BigCommerce store? Then,...
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Tips-to-improve-ticket-escalation-process-feature
7 Tips To Improve Your Ticket Escalation Process That Works!
Last Updated: July 2025 Looking for ways to improve your ticket escalation process? If you ask us, we...
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