Customer Service Blog

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Ecommerce Services
How Managed E-commerce Services Help Business Grow in 2024
Last Updated: June 2025 According to Wpforms, There are an estimated 12 million – 24 million eCommerce...
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third-party-call-center-1
How to Select the Best Third-party Call Center Services Company?
Last Updated: June 2025 Setting up an in-house call center can be a good idea if you run an established...
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Customer service
Incorporating Accountability in Customer Service Agents
Last Updated: June 2025 Doing the right thing, the right way is a critical part of doing business, not...
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customer service metrics
Key Customer Service Metrics to Measure!
Last Updated: June 2025 Customer service is important, very important. Stats show that almost 80% of...
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manage customer support tickets
5 Proven Tips to Manage your Customer Support Tickets
Last Updated: June 2025 Would you say you are satisfied with the ticket resolution time of your support...
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Shopify Support
The Human Touch: Add Warmth Connection to Customer Support?
Last Updated: June 2025 The key to great customer service is making customers feel valued. It’s...
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Customer service skills
5 Customer Service Skills that Can Set You Apart
Last Updated: June 2025 From checkout to the post-purchase experience, customer service has an important...
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Top Customer Service Trends for 2024 and Beyond!
Last Updated: June 2025 Every few years, customer service trends evolve, but 2021 is likely to see unprecedented...
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Customer Service for Small Businesses
Customer Service Requirements for Small Businesses
Last Updated: June 2025 Functionally speaking, customer service brings together processes and people...
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