Customer Service Blog

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average-response-time-calculation
How to calculate the average response time? 3 Methods to know
Last Updated: November 2025 The time taken to respond to a customer’s query is quite crucial for a customer’s...
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Which-Is-The-Best-Support-Tool-Help-Scout-vs-Zendesk
Help Scout vs. Zendesk: Which Tool Is Better for Support?
Last Updated: November 2025 If you’re looking for a tool that can help streamline the customer...
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shopping-cart-abandonment-rate
How to Calculate Your Cart Abandonment Rate? (Easy Yet Complete Guide)
Last Updated: November 2025 Do you measure the cart abandonment rate for your e-commerce store? If not,...
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Infographics_can_boost_seo
How Can Infographics Boost Your SEO?
Last Updated: November 2025 Should you use infographics in your content strategy? Can infographics really...
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Consumer Purchase Decisions
How Does Social Media Impact Consumer Purchase Decisions
Last Updated: November 2025 Social media platforms act as a connection between consumers and brands....
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Automated Email
How Chatbots Can Be Your Email Marketing Weapon
Last Updated: November 2025 There is a new contender in the running for the title of ‘most effective...
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trust-seals-increase-sales-and-conversions
How Can Trust Seals Increase Sales And Conversions?
Last Updated: November 2025 You have to admit it – Trust is one of the essential elements that...
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Shopify Wholesale Apps
Ecommerce Partner: How to choose the best one for your business?
Last Updated: November 2025 With the rise of businesses in the online space, the competition between...
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Help Desk Performance Metrics
Help Desk Performance Metrics: Indicators That Matter
Last Updated: November 2025 “Customer service shouldn’t just be a department, it should be...
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