18 AI chatbots for websites you need to know!

Chatbots

AI chatbot for website, free AI chatbot for website, best AI chatbot for website – these phrases are gaining traction as businesses increasingly embrace AI-powered virtual assistants. Recent surveys reveal that 67% of consumers already utilize chatbots for quick, seamless interactions. That number will likely rise, with 86% stating positive chatbot experiences.

Chatbots are software applications programmed to mimic human conversation. They can be virtual assistants for event organizers and attendees.

Benefits of Chatbots for Websites

Key Features

  • 24/7 Availability: Providing support even outside regular business hours.
  • Scalability: Scaling up to meet increased demand without requiring additional manpower.
  • Lead Generation: Guiding visitors through the sales funnel, increasing conversion rates.
  • Improved Engagement: Chatbots engage visitors in interactive conversations and increase engagement rates.
  • Multi-Platform Integration: They can be integrated with websites, messaging apps, and social media.

List of ChatBots for Websites

You can use different chatbots for your website. some of them are listed below with their key features, you can choose any of them according to your requirements

1. ChatBot

Rating: ⭐4.4

Pricing: 14 days free trial, custom plans begin at $52/month.

Specializes in creating AI-powered chatbots for websites and messaging platforms.

Key features

  • Multi-channel support: Integrates with various messaging platforms.
  • Omnichannel experience: Provides a consistent experience across different channels.
  • AI-powered automation: Uses AI to automate tasks and personalize interactions.
  • Sales and marketing tools: Offers features like lead capture, qualification, and nurturing.
  • Customer service automation: Handles common customer queries and resolves issues.

 

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2. HubSpot

Rating:⭐4.4

Pricing: Custom pricing for different products 

This chatbot Integrates with their CRM and marketing tools for a holistic customer experience strategy.

Key Features

  • Free live chat: Offers a free live chat option for basic needs.
  • Chatbots: Create chatbots to answer FAQs, qualify leads, and book meetings.
  • Ticketing system: Manage customer support through a ticketing system.
  • Conversational marketing: Personalize marketing messages.
  • Reporting and analytics: Track chatbot performance and measure ROI.

 

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3. ManyChat

Rating:⭐4.6

Pricing: A free plan is available and pro plans begin at $15/month.

This cloud-based AI chatbot solution is ideal for chat marketing campaigns using social media platforms and text messaging

Key Features

  • Facebook Messenger marketing: Building chatbots for Facebook Messenger.
  • Drag-and-drop interface: Building chatbots without coding knowledge.
  • Growth tools: Offers tools to grow your Facebook Messenger audience.
  • Marketing automation: Automate marketing messages.
  • E-commerce integrations: Integrates with various e-commerce platforms.

 

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4. Freshworks Chat

Rating:⭐4.5 

Pricing: A free plan is available and has custom pricing for individual products.

This AI chatbot Supports omnichannel communication through chat, email, and social media.

Key features

  • Unified Customer Experience: Engage customers across various channels.
  • Contextual Intelligence: Leverage past interactions to deliver personalized responses.
  • Self-Service Powerhouse: Empower customers to find answers independently.
  • Data-Driven Optimization: Gain valuable insights into chatbot performance.
  • Streamlined Operations: Integrate the chatbot with CRM for centralized data.

 

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5. Drift

Rating:⭐4.4

Pricing: Different plan for custom features, pricing begins at $2500/month

This AI chatbot for your website enables your B2B businesses to engage with customers via conversational marketing.

Key features

  • Conversational marketing: Using chatbots to qualify leads and drive sales.
  • Account-based marketing (ABM): Allows targeting high-value accounts.
  • Meeting booking: Scheduling meetings directly through the chatbot.
  • Video chat: Offers video chat functionality.
  • Salesforce integration: Integrates with Salesforce.

 

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6. Zendesk Chat

Rating:⭐4.3

Pricing: Custom pricing, basic plan starting at $19/month

Primarily designed for customer service, integrating seamlessly with the Zendesk ticketing system for efficient issue resolution. 

Key features

  • Focus on customer service: Designed to handle customer support inquiries.
  • Ticketing system integration: Integrates with Zendesk ticketing system.
  • Agent collaboration: Allows agents to collaborate on chats.
  • Chatbots: Option to build chatbots for basic troubleshooting and FAQs.
  • Reporting and analytics: Provides insights into performance.

 

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7. Tidio

Rating:⭐4.7

Pricing: A free plan is available and paid plans begin at $29/month with the 7-day free trial.

It offers live chat solutions by providing conversational AI chatbots and Natural Language Processing to help you improve your customer experience and support.

Key features

  • Shared inbox: Enables multiple agents to manage chats simultaneously.
  • Chatbots: Create chatbots to answer basic questions and qualify leads.
  • Offline messaging: Chats with visitors even when the agent is offline.
  • Website visitor tracking: Tracks website visitor activity and behavior.
  • Integrations: Integrates with various CRM and marketing automation tools.

 

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8. MobileMonkey

Rating:⭐4.5

Pricing: Custom pricing.

An omnichannel platform that can easily integrate with social media platforms to provide better customer experience and service.

Key Features

  • Facebook Messenger focus: Building chatbots on Facebook Messenger.
  • Multi-chatbot management: Manage multiple chatbots for different purposes.
  • Chat marketing automation: Automate marketing messages.
  • Chat analytics: Provides insights into chatbot performance.
  • Click-to-Messenger ads: Create Facebook Messenger ad campaigns.

 

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9. Intercom

Rating:⭐4.5

Pricing: Paid plans begin at $39 per seat/month. 

Offers a comprehensive platform for managing all customer communication channels, including website chat, email, and social media.

Key features

  • Customer communication platform: Managing all customer communication channels.
  • Targeted messaging: Send targeted messages to specific user segments.
  • Product tours: Guide users with interactive tours.
  • Chatbots: Build chatbots to answer FAQs and provide support.
  • Help center: Create a self-service knowledge base for your users.

 

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10. Bold360

Rating:⭐4

Pricing: Custom pricing

Uses AI to create chatbots that understand user intent and personalize interactions.

Key Features

  • AI-powered chatbots: Uses AI to understand user intent and provide responses.
  • Personalization: Personalized chatbot interactions based on user data.
  • Lead qualification: Qualifies leads and routes them to sales representatives.
  • Sales automation: Automates repetitive sales tasks.
  • Integrations: Integrates with various CRM and marketing automation platforms.

 

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11. Meya.ai

Rating: N/A

Pricing: Paid plans start at $99/month. 

It focuses on building chatbots with emotional intelligence and empathy to deliver natural and engaging conversations.

Key Features

  • Focus on empathy: Build chatbots with emotional intelligence and empathy.
  • Multilingual support: Supports conversations in multiple languages.
  • Customizable characters: Unique personalities and appearances.
  • Integrations: Integrates with various communication platforms and CRMs.
  • Advanced analytics: Provides detailed analytical reports with insights.

 

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12. Ada

Rating:⭐4.6

Pricing: Custom pricing aligns with your business.

Designed as an internal AI assistant for employees.

Key Features

  • Focus on employee experience: Internal AI assistant for employees.
  • Answers complex questions: Provide answers by accessing the internal system.
  • Automates tasks: Automates routine tasks for employees.
  • Integrations: Integrates with various enterprise applications.
  • Security and compliance: Secure and handling sensitive information.

 

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13. Botsquad

Rating: N/A

Pricing: Custom pricing

This AI chatbot platform focuses more on providing the best possible platform for building and hosting the next generation of chatbots: Conversational Apps.

Key Features

  • Focus on enterprise chatbots: Building chatbots for large organizations.
  • Omnichannel support: supports chatbots across various channels.
  • Scalability: can handle high volumes of chat interactions.
  • Security features: Offers robust security features to protect sensitive data.
  • Compliance adherence: ensures chatbot interactions adhere to regulations.

 

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14. Builder.ai

Rating:⭐4.0

Pricing: Custom pricing starts with a minimum of $90  with a free demo.

AI chatbot that provides customer support 

key features

  • Low-code chatbot builder: Building chatbots without coding knowledge.
  • Drag-and-drop functionality: Using a visual drag-and-drop interface.
  • Multi-language support: Build chatbots in multiple languages.
  • Integrations: Integrates with various business applications and CRMs.
  • Analytics and reporting: Provides insights into chatbot performance and user engagement.

 

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15. Lang.ai

Rating:⭐4.9

Pricing: Custom pricing

This AI chatbot is more suitable for complex businesses that require real-time customer experience (CX) insights.

Key Features

  • Focus on conversation design: Eventbot designing can be done with the help of tools and templates.
  • Sentiment analysis: analyzes user intent and emotions.
  • A/B testing: Performs A/B testing for performance optimizations
  • Integrations: integrates with various communication platforms and CRMs.
  • Multilingual support: supports building chatbots in multiple languages.

 

Visit the website:

16. Pandorabots

Rating:⭐5

Pricing: A free plan is available and paid plans are at $19/month.

This platform provides chatbots for entertainment, b2b messaging, commerce, customer service, marketing, and voice interface.

Key Feature

  • Open-source framework: You can create eventbots without license.
  • AIML scripting language: utilizes AIML (Artificial Intelligence Markup Language) for scripting chatbot behavior.
  • Multi-channel suppor: Integrate with various messaging platforms and enabling conversations. 
  • Community and resources: Offering support, tutorials, and pre-built chatbot components.

 

Visit the website

17. Octane.ai

Rating:⭐4.1

Pricing: Custom pricing for separate products, and paid plans begins at $3/month with the free trial

This AI chatbot is specifically designed to help businesses generate leads through chatbots. 

Key Features

  • Focus on lead generation: designed to help businesses generate leads through chatbots.
  • Lead qualification: Qualifies leads based on their responses in the chatbot conversation.
  • Meeting scheduling: Allows users to schedule meetings directly through the chatbot.
  • Targeted marketing: delivers targeted marketing messages based on user data.
  • Integrations: Integrates with various marketing automation and CRM platforms.

 

Visit the website

Let us now introduce you to the best customer engagement platform- Saufter.io

Saufter: Transforming Customer Engagement with AI

saufter.io

Saufter.io is an AI-driven solution for customer engagement, offering tools to streamline support, marketing, and more. Its Automated Campaigns feature uses AI to create tailored marketing strategies based on customer behavior, delivering campaigns ready for your approval. With AI Journey Tracking, Saufter provides key insights throughout the customer lifecycle, and Weekly Campaign Suggestions keep your marketing fresh with data-backed ideas.

Key features:

    • Automated Campaigns: Saufter’s AI curates campaigns suited to each customer, letting you confirm final details before launch.
    • Weekly Campaign Suggestions: Receive weekly inspiration for campaigns, informed by the latest customer engagement trends.
    • Customer Issue Detection and Engagement: Saufter’s smart tracking immediately flags critical issues for fast response.
    • Advanced Analytics and Real-Time Reporting: Stay updated with comprehensive insights and alerts that empower data-driven decisions.
    • AI Customer Journey Tracking: Track the entire customer lifecycle, ensuring no milestone goes unnoticed.
    • SEO Automation: Saufter’s AI suggests topics and keywords to improve SEO and boost audience engagement.
    • Marketing Automation: With AI handling marketing operations, Saufter maximizes efficiency and simplifies team efforts.

Saufter brings intelligent solutions to customer engagement, promoting proactive support and personalized automation.

Conclusion

In this article, we learned about the benefits of chatbots, why chatbots are necessary for our websites, and also we understood 18 chatbots along with their key features.

You can leave all the work of managing your website to Saufter. Saufter is the best solution for all the work on your website.



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