Last Updated: September 2024
Are you struggling with huge volumes of “WISMO” (Where is my order?) calls and looking for a solution to simplify the process?
Look no further! We’ve compiled a list of the five best Shopify shipping report apps in 2024 that can help you keep track of your shipments, automate tasks, and reduce costs.
List Of The Best Five Apps
1. Saufter
Rating: ⭐ 5/5
Pricing: Personalized
Use Saufter’s intelligent tools to track and manage your Shopify store’s shipping processes. This software syncs with Shopify in one click. With it, you get the following essentials to enhance your customers’ post-purchase experience.
Key Features
- Shipment tracking: Allows your customers to track their orders and shipments in real-time.
- Delayed delivery alerts: Scans your orders 24/7 and notifies you in the event of shipment delays.
- Track customer service KPIs: Get actionable insights into customer service performances, customer satisfaction rates, and common customer issues.
- Return metrics: Track and analyze the number of return requests, the return reasons, and the return rates.
- Omnichannel support: Extend customer support through email, live chat, SMS, phone, social media, and more.
- View customer history on a single screen: See a customer’s entire order and support history on a single window.
2. AfterShip Order Tracking
Rating: ⭐ 4.7/5
Pricing: Free; paid plans start at $11/month
Meet the #1 shipment tracking solution for e-Commerce businesses, AfterShip Order Tracking. Looking at the number of reviews, you can say hundreds of Shopify and Shopify Plus users trust this app for streamlining the tracking process.
Key Features
- Tracking updates: Share proactive real-time updates on a branded tracking portal.
- Automation: AI-powered estimated delivery dates to reduce order update calls.
- Carriers: Track shipment across 700+ carriers including DHL, USPS, UPS, etc.
- Analytics: Monitor carrier transit times, on-time rates, and shipment statuses on a single dashboard.
3. Rush - Order Tracking & Lookup
Rating: ⭐ 5/5
Pricing: Free; paid plans start at $29/month
Convert your one-time buyers into come-back shoppers with an attractive tracking page including enticing upsells and cross-sells. Most importantly, Rush gives you this page for free and forever.
Key Features
- Branded tracking page: Customize to fit your brand and include personalized product recommendations.
- Integrated email system: Use in-built transaction delivery emails or integrate with Klaviyo, Omnisend, etc., to share alerts.
- Automation: Shows AI predicted estimated delivery date on the product pages.
- Analytics: Get insights into carrier’s delivery and transit times and performances.
4. 17Track Order, PayPal Tracking
Rating: ⭐ 5/5
Pricing: Free; paid plans start at $9/month
Reduce support requests and improve shopper experience by providing a self-service tracking page accessible to your customers. This is easy as a breeze with the 17Track Order app.
Key Features
- Tracking page: Customize the page to include order status plus upsell and cross-sell recommendations.
- Support: User support is available 24/7 via email and chat.
- Automated notification: Triggers emails to customers in case of any order changes.
- Buyer protection: A pre-paid claim to protect their orders against loss, damage, or delay during shipment.
5. TrackingMore - Order Tracking
Rating: ⭐ 4.8/5
Pricing: Free; paid plans start at $9/month
TrackingMore is a Shopify shipping report app that allows you to track shipments and provide customers with real-time tracking information. You can avoid repetitive shipment status calls from your customers using this app’s tools.
Key Features
- Automated tracking: Matches and tracks accurate worldwide courier shipment information automatically.
- Tracking page & Notifications: Use the visual editor to customize the pages and messages to include ETA and order related information.
- Merchant notifications: Track your shipments and address issues proactively with advanced order panel and merchant notifications.
- Analytics: Gives you comprehensive reports on shipments and post-purchase experiences.
To Conclude
The five apps discussed above are some of the best Shopify shipping report apps for 2024. Ultimately, choosing the right app for your Shopify store will depend on your specific needs and preferences. It’s important to evaluate each app carefully and choose the one that best aligns with your business objectives.
Of all the above apps, Saufter is a comprehensive eCommerce helpdesk software that offers a range of features to help you manage customer support, shipping processes, and returns management.
