Last Updated: February 2025
Unlock the potential of your Klaviyo emails with this step-by-step article on how to embed a video in Klaviyo email.
Engage your audience on a whole new level, boosting click-through rates and conveying your message dynamically. Discover step-by-step instructions to seamlessly embed videos into your email content.
It ensures your brand stands out and your emails leave a lasting impact. Upgrade your marketing tactics today with this brief tutorial.
How to Add Video to Klaviyo Email
Follow the below-given six easy steps to embed a video in an email of Klaviyo and boost your customer engagement strategy.
Step 1: New email template
- Creating a new email template in Klaviyo is an easy process. Log in to your Klaviyo account using your credentials.
- Navigate to the “Templates” section.
- Look for the option “Create Template“. Click on Create Template and select the type of email template you want to create.

Step 2: Add a text block to your email
- Customize your email template further by utilizing the ‘+ Add Content’ button within the editor.
- Select “Text” from the content options, customize your text, and adjust formatting as needed.

Step 3: Click to edit the source.
- After adding the text block, add the relevant text to your template.
- Find the “Source” option present in the text block. Click on “Source“.

Step 4: Make your video
- Log in to your Sendspark account. Record a new video using your webcam or upload an existing video from your device.
- Use Sendspark’s editing tools to trim, add captions, overlay text, and customize the video’s appearance.
- Once you’re satisfied with the video and its settings, save your changes.

Sendspark presents an effective backup solution for situations where the video can’t be played directly in the email. For email clients like Gmail and Outlook that lack support for video tags, your audience will be greeted with a preview image of the video. By clicking the image, they can conveniently watch the video in their browser.
Step 5: Share video
- Sendspark offers two sharing options like Embed in Email and Embed in Website.
- Click Share video and in the Embed video click copy code under Embed in Email.

Step 6: Paste code
- After clicking on Source, paste the copied code into the Source of your Klaviyo email template and save the changes.

Now, you have embedded the video in the Klaviyo email for sending within the same platform! Make sure to review it one last time before sending it out. Check that your message is clear and that the video looks as you intended. Then hit send and wait for the results!
Check out this article: Klaviyo Reviews, Pricing, and Features
Get a Single View of all Support Tickets
Experience streamlined customer support with Saufter.io! It presents a transformative solution: a consolidated platform that provides a singular vantage point for all your support tickets. With this feature, you can effortlessly access and manage every customer inquiry in one comprehensive view.
Seamlessly track interactions, history, and statuses, empowering your team to respond swiftly and cohesively. Enhance collaboration among agents, streamline prioritization, and elevate your customer service efficiency.
Improve your support process with Saufter and provide an amplified customer experience through a unified approach.

Key Features
- Unified Ticket Inbox: A centralized dashboard or inbox where all incoming support tickets are collected from various channels like email, web forms, chat, social media, etc.
- Ticket Categorization and Tagging: Categorize and tag tickets based on issues, priorities, products, or departments. It helps in routing tickets to the right teams or agents and improves search and filtering.
- Multi-Channel Integration: Integrates with various communication channels like email, web chat, social media, phone, and more.
- Customer History and Profiles: A comprehensive customer profile that provides agents with historical data on interactions, past tickets, preferences, and purchase history. It allows for personalized and informed support.
- Ticket Assignment and Routing: Automatic assignment of tickets to the most appropriate agent or team based on predefined rules, agent workload, or ticket characteristics.
- Collaboration Tools: Internal notes and collaboration features that allow agents to communicate and share information internally about a ticket without the customer seeing these exchanges.
- Ticket Status Tracking: Ability to track the status of each ticket through various stages of resolution, such as “open,” “in progress,” “pending,” and “resolved.”
- Automation and Workflow: Automation of routine tasks, such as sending acknowledgment emails, escalating high-priority tickets, or routing tickets based on predefined conditions.
- Reporting and Analytics: Robust reporting capabilities to generate insights about ticket volume, response times, agent performance, customer satisfaction, and more.
- Customizable Views and Filters: Agents can create customized views and filters to organize and prioritize tickets based on their individual workflows and preferences.
- Search and Knowledge Base Integration: A searchable knowledge base that agents can use to find relevant solutions quickly and also direct customers to self-help resources.
Check out this article: 10 Klaviyo Alternatives And Competitors You Need To Know!
Conclusion
Adding video to Klaviyo’s email offers dynamic engagement. By following these steps, you’ll seamlessly enrich your campaigns, capturing attention and conveying messages effectively. Elevate your marketing strategy with captivating video content today.
Empower your support with the Saufter.io. Streamline customer assistance, resolve queries faster, and enhance user satisfaction. From ticket management to knowledge base, revolutionize your customer experience today.