Last Updated: September 2024
In 2024, the world of e-commerce is evolving rapidly, and efficient order tracking software is crucial for online stores to stay competitive.
In this article, we’ll explore the top 10 software that empowers businesses to streamline their operations and provide exceptional customer service. Discover how these cutting-edge tools can revolutionize your online store’s management.
1. Saufter.io
Rating: 5/5
Pricing: Customized
Saufter.io is a powerful tool designed to help businesses efficiently manage and track customer orders throughout their entire lifecycle.
Key features
- Order visibility: Gain real-time visibility into the status and progress of customer orders, allowing businesses to provide accurate and up-to-date information to customers.
- Multi-channel integration: Seamlessly integrate with various sales channels, including e-commerce websites, marketplaces, and brick-and-mortar stores, to centralize order data and streamline management.
- Automated order processing: Automate routine order processing tasks such as order confirmation, invoicing, and shipping label generation, reducing manual errors and improving efficiency.
- Returns and refunds management: Streamline the returns and refunds process with built-in features for handling product returns, issuing refunds, and updating inventory accordingly.
2. Linnworks
Rating: 4.3/5
Pricing: Personalized
With its user-friendly interface and robust features, Linnworks is a valuable tool for businesses seeking to optimize their online sales processes.
Key features
- Multi-channel integration: Allows businesses to connect and manage their online sales channels, including marketplaces like Amazon and eBay, e-commerce platforms, and custom websites.
- Shipping and fulfillment: Integrates with major shipping carriers to automate shipping label generation, calculate shipping rates, and track shipments in real-time.
- Warehouse management: Optimize your warehouse operations with features for barcode scanning, bin/rack management, and order picking and packing.
- Purchase order management: Create, track, and manage purchase orders, allowing businesses to replenish stock and manage supplier relationships effectively.
3. Cin7 Omni
Rating: 3.6/5
Pricing: Standard at $349/month; a free trial is included
Cin7 Omni, inventory and order management software designed to help businesses streamline their operations and expand their omni-channel presence.
Key features
- Product listing and catalog management: Easily design and organize product listings across different channels, including bulk listing and updating capabilities.
- Multi-currency and multi-language support: Expand into international markets with ease, offering customers a localized shopping experience.
- User access control: Manage user access and permissions to ensure data security and compliance with role-based restrictions.
- Integration marketplace: Offers an extensive integration marketplace with third-party apps and services to extend its functionality and tailor it to your specific needs.
4. ShippyPro
Rating: 4.4/5
Pricing: Try it for free with 30 orders for 30 days; $63.32 per month
Streamline your entire logistics process and provide real-time tracking for customers with ShippyPro.
Key features
- Label printing: Generate shipping labels easily and quickly, ensuring accurate and efficient order fulfillment.
- Rate shopping: Compare shipping rates from different carriers to find the most cost-effective shipping options.
- Address validation: Ensure accurate shipping addresses with real-time address validation to reduce delivery errors and returns.
- Batch processing: Process multiple orders at once, saving time and improving efficiency.
5. Infoplus
Rating: 4.4/5
Pricing: Unique
Infoplus enables firms to efficiently manage inventory, orders, and shipping, ultimately improving operational efficiency and customer satisfaction.
Key features
- KPI Dashboards: Monitor key performance indicators (KPIs) through customizable dashboards to track warehouse efficiency and productivity.
- EDI Integration: Improve communication with trading partners through Electronic Data Interchange (EDI) integration.
- Cross-docking: Optimize cross-docking operations to reduce storage time and improve order fulfillment speed.
- Forecasting and demand planning: Utilize demand forecasting tools to optimize inventory levels and reduce carrying costs.
Also, read the 4 Shipping Restrictions Apps for Shopify
6. Shippo
Rating: 4.0/5
Pricing: Experience the service for free initially, and if it meets your requirements, you can upgrade to the $10/month plan with a 30-day trial
Shippo empowers businesses to streamline shipping, provide real-time tracking, and enhance overall customer satisfaction.
Key features
- Rate shopping: Evaluate shipping costs across various carriers to identify the most economical shipping choices.
- Multi-carrier integration: Shippo integrates with a wide range of shipping carriers, allowing businesses to access multiple shipping options from a single platform.
- Batch processing: Streamline order processing by handling multiple orders at once, saving time and effort.
- International shipping: Manage international shipping with ease, including customs documentation and compliance.
7. ShippingEasy
Rating: 4.6/5
Pricing: $19.99/month; 30-day free trial
By using ShippingEasy, organizations can optimize their shipping operations and deliver enhanced customer satisfaction through real-time tracking capabilities.
Key features
- Multi-carrier integration: Connects with major shipping carriers, enabling businesses to access various shipping options and rates.
- Custom branding: Customize shipping labels and tracking pages with your branding for a consistent customer experience.
- Integration marketplace: Offers an extensive integration marketplace with third-party apps and services to extend its functionality.
- Rate shopping: Compare shipping rates across different carriers to find the most cost-effective shipping solutions.
8. Kibo Commerce
Rating: 4.0/5
Pricing: 60-day free trial; Customer-centric
In the realm of e-commerce, Kibo Commerce shines as a formidable platform, equipping businesses with the tools to streamline and enhance their online storefronts.
Key features
- B2B E-commerce: Cater to wholesale and B2B customers with features like bulk ordering, custom pricing, and account management.
- International expansion: Expand into global markets with multi-language and multi-currency support, as well as localization features.
- SEO and search: Optimize your online store for search engines and enhance the site’s search functionality for improved discoverability.
- AI and Machine Learning: Utilize artificial intelligence and machine learning capabilities for data-driven insights and automation of various processes.
9. IBM Sterling Order Management
Rating: 4.7/5
Pricing: Tailored
IBM Sterling Order Management is designed to streamline and refine the order fulfillment process for businesses.
Key features
- Order orchestration: Orchestrate complex order processes, including split shipments, drop shipping, and buy-online-pickup-in-store (BOPIS) orders.
- Customer service integration: Integrate with customer service tools to provide agents with real-time order and inventory information for improved customer support.
- Global order management: Support international operations with multi-language and multi-currency capabilities, tax calculations, and compliance with regional regulations.
- Configurable business rules: Define and implement custom business rules and workflows to tailor the system to specific business needs.
10. MarketPlaceWorks
Rating: 5/5
Pricing: Paid plan at $49/month and also you can avail of a free plan
MarketPlaceWorks aims to enhance and simplify the management of e-commerce endeavors, spanning a diverse range of sales platforms.
Key features
- Listing management: Easily create and manage product listings across different channels, including bulk listing and updating capabilities.
- Cloud-based: Enjoy the flexibility and accessibility of cloud-based software, enabling remote management and access from anywhere with an internet connection.
- Sales tracking: Track and analyze sales performance across all integrated sales channels to gain insights into product popularity and revenue generation.
- Supplier management: Manage supplier relationships, handle purchase orders, and optimize supply chain processes.
Also, read the 8 Advanced Shipping Rules Apps for Shopify
Conclusion
In today’s booming e-commerce landscape, selecting the right order tracking software from these top 10 software for 2024 is crucial. These solutions offer diverse features to help online stores streamline operations, enhance customer experiences, and ensure efficient order management.
As e-commerce continues to thrive, making the right software choice is a strategic move for sustainable growth and success in the digital marketplace.
Interested in enhancing your customer support?
Saufter.io is a robust customer support platform designed to streamline and elevate your customer service operations.
With its intuitive interface and powerful features, it simplifies ticket management, automates repetitive tasks, and empowers your team to provide exceptional support.
