Unleash the power of communication with the best WhatsApp chatbot tools in 2025. From innovative platforms to the best free chatbot for WhatsApp, explore a curated list of the most useful and efficient WhatsApp bots.

With a staggering 2 billion users spanning the planet, WhatsApp has solidified its status as the predominant choice for online messaging.
Elevate your interactions with the top-rated WhatsApp bot solutions, setting the standard for accessibility and functionality.

What is WhatsApp AI chat?

The WhatsApp chatbot is an automated software operating within the WhatsApp platform, driven by either predetermined rules or artificial intelligence (AI). Users interact with it through the chat interface, much like they would with another person. Essentially, it comprises pre-programmed responses designed to simulate human conversation on WhatsApp.

Functionally, a WhatsApp chatbot resembles those found on other messaging platforms. Users can send text messages to a business’s WhatsApp Business number, initiating communication with the chatbot. Upon receiving a message, the chatbot endeavors to understand its content and respond accordingly.

Should the chatbot encounter difficulty, it may resort to a series of inquiries before potentially transferring the conversation to a human colleague. Additionally, businesses can initiate interactions with users who have previously opted in, typically utilizing WhatsApp messaging templates for this purpose.

Key Points

• In 2020, the WhatsApp Business app had over 50 million users.
• 83% of customers use messaging apps like WhatsApp Business to contact businesses for product information, and 75% of these customers proceed to make a purchase.
• By the end of 2022, WhatsApp had 2.4 billion users.
• 64% of WhatsApp users felt that the platform helps create a personal connection with businesses.
• 54% of consumers prefer using WhatsApp Business and similar tools for customer service and support, with 42% using it for pre-purchase inquiries.
• Among American users, 50% use WhatsApp Messenger daily, 78% use it weekly, and an impressive 91% use it monthly.

1. Saufter.io (Overall Rating 5/5)

Suafter.io features an AI chatbot that can help you automate many customer service workflows and automate customer support over WhatsApp as well.

Moreover, it has an intuitive UI for customizing the Chatbot as per your business and needs.

Pros

• Interactive WhatsApp bot that can be customized to provide 24/7 customer support.
• Provide self-service over WhatsApp for checking order status, returns, exchanges, and more.
• Automated agent training that trains, tests, and scores agents based on their performance.
• AI-drafted emails save up to 40% of your agents’ time.
• Marketing automation to collect user reviews over WhatsApp.
• A shared inbox for omnichannel customer support over multiple channels.

Cons

• The pricing is not presented transparently.

Pricing

Saufter.io offers custom pricing. A free 15-day trial is also available.

2. Yellow AI (Overall Rating 4.5/5) 

Yellow.AI is one of the best WhatsApp bots that allows you to serve your customers with a WhatsApp business account. Their chatbot is capable of doing a variety of things using AI and machine learning – providing proactive support, accepting payments, upselling, and more.

Pros

• Yellow.AI WhatsApp bot is available in 135+ languages, making it one of the best and most scalable options.
• Proactive messaging to cross-sell and upsell products.
• Accept payments over WhatsApp.

Cons

• Pricing is not transparent.
• Not small-business friendly.

Pricing

Yellow.AI offers custom pricing options and you need to request a quote as per your needs. 

Recommended: Top 7 Yellow AI Alternatives & Competitors in 2025

3. WATI (Overall Rating 4.6/5)

If WhatsApp is the primary medium you want to connect with your customers, WATI.io is a chatbot specialized for WhatsApp engagement.

Whether your motive is to increase sales, provide support, or market your products, WATI can help you automate customer engagement in bulk.

Pros

• A shared inbox for effective team management.
• Broadcast and bulk messages.
• No coding is required to set up the chatbot.
• Native integrations with Shopify, WooCommerce, Zoho, HubSpot, and more.

Cons

• Customer support ticketing is not available.

Pricing

Starts from $30/month. You can sign up for a 7-day free trial.

4. MessageBird (Overall Rating 4.2/5)

MessageBird is an omnichannel communication platform that comes with an AI chatbot you can use to automate customer communication over multiple messaging apps including WhatsApp, Instagram, Slack, Twitter, and many more.

Moreover, you can also integrate voice, SMS, and email to provide an integrated customer experience.

Pros

• Send notifications and alerts automatically.
• Provides a variety of integrations including multiple support channels and social platforms.
• Get a verified WhatsApp business account.
• A shared inbox for your team to manage integrated customer support.

Cons

• Integrations can make it expensive.
• Users reported instability and repeated outages

Pricing

At $45 per month, contact-based pricing covers up to 3000 contacts. For businesses engaging with over 50,000 contacts per month.

5. Interakt (Overall Rating 4.5/5)

Interakt can help you grow your business faster with WhatsApp. From sending automated notifications to providing 24/7 support with the help of WhatsApp chatbot, it can do it all.

Moreover, you can cross-sell and upsell by sharing product catalogs through WhatsApp.

Pros

• A dedicated app for Shopify.
• Bulk campaigns and broadcasts.
• Multi-agent team inbox for collaborations.
• Green tick verification for your WhatsApp business account.

Cons

• No way to create a group for the team to communicate.
• The UI can be improved as you might experience slow loading speed and message delays sometimes.

Pricing

Pricing starts from just $21+taxes per month including 1000 free monthly conversations. After free conversations, you need to pay per-conversation fees that vary based on your country. It also offers a 14-day free trial.

6. SendPulse (Overall Rating 4.6/5)

SendPulse is a popular marketing automation company that provides a variety of marketing and customer engagement solutions for small to medium-sized businesses.

You can create interactive chatbots to provide 24/7 customer support, get feedback, and convert leads with ease.

Pros

• Drag and drop editor for creating Whatsapp chatbots.
• Ready-made templates as per your need.
• Analytics to track sent, delivered, and read messages.
• You can invite colleagues to your SendPulse account to distribute chats among your team members and support several chats at once from different devices.

Cons

• No shared WhatsApp inbox for team collaboration and agent assignment.

Pricing

Features a free plan with 10,000 messages, and provides an upgrade option for unlimited chatbots and messages for $8 per month.

7. AgentBot by AIVO (Overall Rating 4.5/5)

AIVO is a customer engagement suite powered by AI that enables companies to create simple interactions and instant solutions to empower them.

With AgentBot, you can automate your customer support over WhatsApp Business. This WhatsApp bot by AIVO has up to a 95% success rate in terms of resolved customer queries.

Pros

• Understands both text and voice messages.
• Conversational AI for native human-like conversations.
• Automate reminders and notifications.
• Personalized service based on geolocation.

Cons

• It can be expensive for small businesses.
• The interface for monitoring agents is not a real-time view.
• Integrations can take a long time.

Pricing

For pricing plans contact Aivo

8. Sinch Engage (Overall Rating 4.6/5)

Unlock the full potential of customer engagement with Sinch Engage – a comprehensive platform that seamlessly integrates the WhatsApp chatbot. Experience a streamlined approach to marketing, sales, and customer service in one powerful solution.

Pros

• Sinch Engage is designed to work seamlessly across various messaging apps, with a primary focus on the WhatsApp chatbot. 
• It serves as an all-in-one platform, consolidating marketing, sales, and customer service efforts. 
• Sinch Engage provides an easy-to-use interface, enabling businesses to navigate and utilize its features without extensive training. 

Cons 

• The platform may have limitations regarding customization, potentially restricting businesses that require highly tailored solutions for their unique needs.

Pricing

The paid subscription begins at $36.18/mo and includes a complimentary trial period.

9. Raphiwha (No ratings yet)

Raphiwha simplifies enterprise-level communication on WhatsApp, offering seamless integration, chat management, and efficient webhook creation for a streamlined experience.

Pros

• Raphiwha empowers you to swiftly create webhooks, facilitating automation and smooth integration with other systems for optimized communication workflows.
• You can effortlessly send and receive chats, efficiently handling messages and multimedia content, enhancing the overall communication experience.

Cons

• Make sure Raphiwha complies with data protection laws to prevent legal issues and protect your brand reputation.
• Depending on the specific features offered, there might be certain limitations compared to alternative WhatsApp API providers. 

Pricing

$1.63 daily, 0.055/sent message

10. Gupshup (Overall Rating 4.4/5)

Gupshup provides a powerful bot scripting tool, enabling developers to create versatile chatbots for diverse interactions.

Pros

• Gupshup, headquartered in Silicon Valley, boasts a globally recognized messaging platform trusted by users worldwide.
• Gupshup seamlessly integrates with major platforms and ensures widespread connectivity.

Cons

• Some users may find a learning curve associated with the bot scripting tool, requiring a bit of time to master its capabilities.
• The analytics dashboard might not offer the degree of detail or customization some users are looking for.

Pricing

Individualized 

11. Yalo (No ratings yet)

Yalo, a leader in WhatsApp chatbot development, revolutionizes customer engagement by integrating AI-powered CRM, enabling businesses to forge intimate connections at scale. 

Pros

• Yalo sets itself apart by merging WhatsApp chatbot development and AI-powered CRM, providing a creative solution for businesses to engage customers.
• Yalo’s expertise lies in creating efficient WhatsApp chatbots, empowering businesses with robust tools to automate and streamline customer communications.

Cons

• Users may encounter a learning path, particularly if they are new to AI-powered CRM, necessitating time for adaptation.
• Yalo’s main focus on messaging apps for conversational commerce may not suit businesses needing engagement on various platforms.

Pricing

Tailored 

12. LivePerson (Overall Rating 4.2/5)

LivePerson, a trailblazer in chatbot technology, unveils the power of intent analysis, providing brands with advanced insights for real-time, meaningful customer engagements.

Pros

• LivePerson empowers you with valuable insights into customer behavior through advanced analytics, enabling more informed decision-making for your brand.
• Benefit from LivePerson’s real-time engagement capabilities, fostering immediate and meaningful interactions with your audience.

Cons

• The sophisticated features of LivePerson come with associated costs.
• Some users find the reporting features restrictive, making it difficult to get a full view of agent performance and customer interactions.

Pricing

Configured Pricing

13. ChatCompose (Overall Rating 3.2/5)

At ChatCompose, the preferred choice for streamlining sales and support automation, you’ll find an intuitive interface and flexible integrations. 

Pros

• With ChatCompose, you seamlessly automate sales and support tasks, boosting efficiency in handling customer interactions.
• Benefit from versatile integration capabilities, allowing ChatCompose to smoothly integrate with various platforms and enhance your workflow.

Cons

• Some users find limitations in customization options, depending on their specific needs and preferences.
• Despite its AI features, ChatCompose’s bots entail more manual training and updates compared to platforms that harness machine learning capabilities.

Pricing

Includes a 15-day free trial and complimentary plan featuring one chatbot, and offers an upgrade for $12 per month.

14. Landbot (Overall Rating 4.7/5)

With Landbot.io, it’s easy for you to build chatbots for diverse channels without the necessity of coding, making it a favored platform.

Pros

• With Landbot.io, you have the advantage of drag-and-drop functionality, simplifying the process of constructing WhatsApp chatbots according to your preferences.
• Join the ranks of notable brands like Uber, LG, T Systems, Ernst and Young, and L’Oreal, who have chosen Landbot.io for their chatbot needs, showcasing the platform’s reliability and scalability.

Cons

• Landbot’s UI options face limitations when bots are deployed on messaging apps like WhatsApp, reducing the flexibility available for branding and design customization.
• Landbot adopts a pricing structure per user seat, potentially resulting in elevated costs for teams or agencies overseeing multiple clients.

Pricing

$219.31/mo; Experience Landbot at no cost with a free trial

15. Engati (Overall Rating 4.1/5)

Renowned as a leading chatbot solution, Engati has received praise for its ability to streamline customer support interactions and offer an instinctive platform for crafting conversation logic.

Pros

• Engati is known for its user-friendly interface, making it easy for businesses to design, deploy, and manage chatbots without extensive technical knowledge.
• Engati supports various messaging platforms endorsing businesses to engage with customers on their preferred channels.

Cons

• Engati may not have some advanced features seen in other chatbot platforms, like sentiment analysis or complex branching logic.

Pricing

Experience the service at no cost for the first 7 days, and after that, you can opt for the paid plan, which starts at$5 per day. 

16. Botsza (No ratings yet)

BotsZA focuses on AI, automation, and chatbots, providing businesses with tools to refine operations and elevate productivity and customer interactions.

Pros

• BotsZA’s AI, automation, and chatbot solutions aim to boost business productivity by automating various tasks and processes.
• Offers a range of products, including chatbots and HAZIE for task automation, and presents businesses with diverse tools to meet their specific needs.
• The introduction of HAZIE, an AI-powered product for task automation, offers businesses a tool to automate various processes.
•  

Cons

•  Their AI and automation solutions are impressive, but it’s unclear how well their platform scales for large enterprises.

Pricing

Adapted

17. SnatchBot (Overall Rating 4.7/5)

SnatchBot stands out as a user-friendly hub for constructing chatbots, placing emphasis on simplicity and efficiency.

Pros 

• SnatchBot is praised for its ability to eliminate complexity, making it easier for users to build a simplified and effective chatbot experience.
• SnatchBot renders robust administrative features, providing users with tools to efficiently manage and control their chatbot interactions.

Cons 

• SnatchBot’s marketing features are more basic when compared to platforms offering advanced audience segmentation, email automation, and lead generation.

Pricing

$99/mo or $79/mo paid annually

18. Botscrew (Overall Rating 4.0/5)

Botscrew, your all-in-one solution for chatbots, offers guidance from idea to post-launch support through each development stage, backed by an expert team for guaranteed success. 

Pros

• Positioned as a one-stop place for chatbots, Botscrew offers extensive support, guiding users from the initial idea to post-launch with a team of experts.
• Botscrew prioritizes providing the best value and achieving the highest Return on Investment (ROI) throughout the chatbot development process. 

Cons

• Chatbots encounter difficulties in interpreting nuances, & context, and addressing open-ended inquiries effectively.

Pricing

Unique

19. Tars (Overall Rating 4.6/5)

Revolutionizing how customers engage, Tars simplifies intricate technical processes into friendly conversations, alleviating frustrations associated with IVR loops and complex workflows.

Pros

• Tars simplifies technical tasks into easy conversations, easing customer frustration with IVR loops and complex workflows.
• Tars aims to simplify dialogues, making it easier for users to interact with systems and get the information they need.

Cons

• Depending on the existing infrastructure of a business, integrating Tars into existing systems might pose challenges. 

Pricing

Tailor-made pricing

20. Sendbee (No ratings yet)

To improve team efficiency on WhatsApp, Sendbee introduces a collaborative inbox to facilitate seamless message handling and the ability to create bots, contributing to enhanced productivity.

Pros

• Sendbee provides a team inbox for WhatsApp, allowing every team member to access and respond to messages received on the platform. 
• Sendbee allows for the assignment of conversations to specific team members. 

Cons

• Sendbee’s primary emphasis on WhatsApp may restrict your communication reach if you require multi-channel engagement across various platforms. 

Pricing

Customer-centric

FAQ’s

1) How can I use chatbot on WhatsApp?

To use a chatbot on WhatsApp, you first need to set up a WhatsApp business profile. Then, choose a chatbot platform that meets your needs, customize it with your branding, add common user questions and relevant data, and promote your chatbot so it’s ready to be used.

2) Which chatbot is best for WhatsApp?

There are several chatbot platforms you can try, like Saufter, Intercom, Drift, Landbot, and Interakt. Choose the one that best fits your business needs.

3) How to use WhatsApp AI?

To use AI in a WhatsApp group chat, open the group chat, type “@” in the message field, and select “Meta AI.” If prompted, read and accept the terms, then type your prompt and click send. The AI’s response will be displayed in the chat.

4) How to use ChatGPT on WhatsApp?

You can integrate ChatGPT using external platforms like Eazybe, Getwix, or Vonage, or you can use AI-powered chatbots like Saufter to manage all your social media channels in one place.

5) Is WhatsApp chatbot free?

No, WhatsApp chatbots are not free. Although some may offer a limited free trial period, you will need to pay after that period ends.

6) Is there a chatbot in WhatsApp?

There isn’t a built-in chatbot in WhatsApp, but you can use external chatbot tools that integrate with WhatsApp to automate your workflow on the platform.

Bottom Line

Using a chatbot on WhatsApp Business is an excellent way to automate customer service and enhance customer empowerment. Each WhatsApp chatbot tool offers unique features that might suit different needs, so the ideal choice depends on your business requirements. 

If you’re looking for a versatile, multi-channel solution, Saufter.io could be a great option to streamline support and delight your customers.