If you’re looking to enhance your e-commerce website’s functionality and gather valuable data from your customers, a Shopify Custom Form is the key to success.
A staggering 78% of potential customers have abandoned their purchase journeys due to a subpar customer experience. To prevent this, harnessing the power of a Shopify Custom Form is vital.
Thus, in this article, we’ll explore the 7 best Shopify Custom Form apps to help you gather valuable feedback and elevate your business!
Table of contents
7 Best Apps for Shopify Custom Form
1) POWR: Contact Form Builder
Rating: 4.7/5
Pricing: Free; plans begin at 9.99/month
The POWR Contact Form Builder simplifies the editing process, enabling you to craft sleek, user-friendly forms tailored to your requirements effortlessly.
Key Features
- Drag-and-Drop Form Builder: Create personalized contact forms effortlessly, thanks to a user-friendly drag-and-drop builder. No coding skills are required.
- Seamless Integration: Seamlessly embed your forms into your Shopify store, ensuring a cohesive and professional user experience.
- Spam Protection: Shield your inbox from unwanted spam and maintain data integrity with built-in CAPTCHA and reCAPTCHA features.
- Autoresponder Emails: Set up automated responses to inquiries, acknowledging customer submissions and improving your responsiveness
2) Hulk Form Builder
Rating: 4.9/5
Pricing: Free; paid plans begin at $9.90/month
Hulk Form Builder app simplifies the process of creating powerful and versatile forms, catering to both basic and complex needs.
Key Features
- Diverse Form Types: Create an array of forms to suit your specific requirements, whether it’s a simple contact form or a complex data-gathering tool.
- Conditional and Dynamic Fields: Utilize intelligent field logic to display or hide form fields dynamically.
- Aesthetic Consistency: Tailor the look and feel of your forms to seamlessly integrate with your shop’s aesthetic, maintaining brand consistency.
- Ample Storage: Enjoy substantial storage capacity for file uploads, allowing you to collect and manage a wide range of customer data and media.
- Seamless Integration: Easily connect your custom email domains to other apps.
3) Powerful Contact Form Builder
Rating: 4.8/5
Pricing: Free, $9.99/month
Create professional forms effortlessly with the Powerful Contact Form Builder. It integrates seamlessly with third-party applications like Mailchimp, Klavio, Ominisend, Sendinblue, and Google Calendar.
Display custom forms on any page, and enable file and image uploads. Customize registration forms with ease, enhancing user interaction.
Key Features
- Custom Form Creation: Build various contact forms, tailored to your specific needs, from basic inquiries to detailed feedback, with ease.
- Conditional Logic: Employ intelligent logic to create dynamic forms that adapt to user input.
- Seamless Design Customization: Keep your forms consistent with your brand’s aesthetic using our design customization tools.
- Spacious File Uploads: Enjoy generous storage for file uploads, enabling the collection of various data types.
4) S: Contact Form – Contact Us
Rating: 4.8/5
Pricing: Free
The Storeify Contact Form Builder is the best Shopify contact form app that enhances the interactivity and utility of your online store. This contact form builder empowers you to effortlessly create beautiful and professional contact forms and contact us pages.
Key Features
- Versatile Form Types: Create a wide range of form types, from simple contact forms to surveys, product inquiries, and subscription forms, tailored to your unique needs.
- Custom Email Messages: Send personalized messages to your customers, enhancing their experience and providing immediate responses to their inquiries.
- Auto-Response: Set up automatic responses to acknowledge submissions, ensuring your customers know their messages are received and being addressed.
- Multi-Steps Forms: Design multi-step forms to collect detailed customer information.
- Conditional Logic: Implement conditional logic to create dynamic forms that adapt based on user input.
5) quikify Contact Form Builder
Rating: 4.8/5
Pricing: Start with a free plan; paid plans begin at $5.99/month.
Qikify Contact Form is the ultimate tool to drive leads, enhance customer service, and boost sales, all without the need for any coding expertise.
Key Features
- Diverse Field Types: Craft forms with ease using a variety of field types, including text fields, checkboxes, radio buttons, and dropdown menus.
- Embeddable Contact Forms: Seamlessly integrate contact forms and a prominent “contact us” button anywhere on your website.
- Spam Protection: Safeguard your forms from unwanted spam submissions using Google Recaptcha.
- Submission Management: Effortlessly store, manage, and export form submissions within the app.
6) Improved Contact Form
Rating: 4.5/5
Pricing: Free; paid plans begin at $12/month
Elevate your customer service and boost engagement effortlessly with an Improved Contact Form. This user-friendly Shopify app allows you to instantly add a “contact us” button to every page of your online store, making it easier than ever for visitors and customers to reach out to you.
Key Features
- “Contact Us” Button: Enhance accessibility and customer interaction by placing a “contact us” button in the corner of every page on your website.
- Dedicated Contact Page: Create a dedicated contact page that can be linked from your navigation menus.
- One-Click Widgets: Boost your shop’s engagement and sales effortlessly using widgets like lead capture forms, eye-catching banners, coupon popups, and social media buttons – no coding required.
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7) PX Contact Form
Rating: 4.8/5
Pricing: Free; $5.95/month
Instant Contact Form Builder offers a professional “contact us” page and popup form to impress your audience, with features for better customer experiences and shop management.
Plus, it loads asynchronously, so it won’t slow down your store. No coding is required, simple installation, and it’s mobile-friendly.
Key Features
- Effortless Installation: Embed our Contact Form without the need for developer assistance, making it accessible to anyone.
- Customization: Tailor contact forms to match your website perfectly by adjusting fields, colors, backgrounds, and more.
- Form Builder: Utilize the form builder to grow your lead base and keep users engaged from start to finish.
Shopify Custom Form: How to optimize for mobile devices
In today’s world where many people use mobile devices, it’s important to make sure your contact form works well on phones and tablets.
To make sure it works great on mobile:
- Make the form short and easy to use on small screens.
- Use big buttons and fields that are easy to tap with your finger.
- Make sure the form loads quickly on mobile so people don’t have to wait.
By doing these things, you’ll make sure your contact form works smoothly on any device your customers use.
Shopify Custom Form: Best Practices
Before you make your contact form available to your users, it’s crucial to do comprehensive testing and fix any problems to make sure it works well. Here are some best practices for testing and fixing issues:
- Test Submissions: Send test messages and check if you get confirmation emails and notifications.
- Test in Different Web Browsers: Try out your contact form in various web browsers to make sure it works the same way and looks good everywhere.
- Test on Mobile Devices: Make sure your contact form works well on different mobile devices so it’s easy to use and looks right.
- Check for Errors: Look for any error messages or issues that might stop people from sending messages or make the form hard to use.
By doing thorough testing and fixing any problems, you can be confident that your contact form is working correctly and ready for your customers to use.
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Key Features
- Live Chat Support: Engage with customers in real time and offer helpful articles during your conversation.
- Self-Service Portal: Empower customers to handle tasks like changing addresses, tracking orders, and initiating returns on their own.
- Unified Support Hub: Assist through email, phone, SMS, WhatsApp, and social media, all from a single platform.
- Effortless Returns Management: Easily manage all aspects of the return process.
- Comprehensive Customer History: Access a consolidated view of all customer interactions and journeys, simplifying activity tracking.
- Automated Order Monitoring: Receive timely alerts about order delays or delivery issues, enabling proactive intervention.
- Insights and Reporting: Access reports on customer behavior, agent performance, common issues, and crucial business data, including sales, refunds, delays, and customer satisfaction.
- Integration: Seamlessly integrate with Shopify, Magento, WooCommerce, BigCommerce, and more.
Conclusion
In conclusion, the world of e-commerce is constantly evolving, and providing a seamless and customized experience for your customers is essential to staying ahead in the game. The seven best Shopify custom form apps highlighted in this guide offer a wide range of features to cater to your specific business needs.
By leveraging the power of these apps, you can create personalized and responsive forms that enhance your customers’ experience, boost engagement, and ultimately drive sales.
Furthermore, to elevate your e-commerce game and provide great customer service, consider exploring Saufter. The helpdesk is specifically designed to streamline e-commerce workflows and is currently offering a 15-day free trial. Sign up now!